Hello *Associate*,

Hope you are doing well
We have below requirement open. Please send me your genuine candidate on my
email ID  *ifthek...@canopyone.com <ifthek...@canopyone.com>*


*Position: Business System Analyst*

*Start Date: ASAP*

*No of Positions: 6 *

*Location: Greenwood Village, CO*



·         Minimum 3+ years of Production Support experience

·         Ability to operate under pressure and meet strict deadlines is a
must.

·         Identifying and resolving technical issues

·         Excellent technical skills including strong problem-solving
abilities.

·         24x7 Support experience

·         Basic Database / SQL experience

·         Experience with Remedy (or similar) ticketing system

·         Experience with Splunk for researching transactions in logs

·         Duties include:

·         researching provisioning issues to identify resolution work
steps;

·         documenting steps required to resolve an issue;

·         executing provided work steps for resolving provisioning issues;

·         mapping issues in tickets to known root causes;

·         Ability to work under tight deadlines with a “get the job done”
mindset

·         Strong sense of responsibility – willing to take ownership of
issues



*Thanks & Regards*

*Mohammed Ifthekharuddin*

 Tel: 703-831-8282 Ext 223 Cell: 323-825-5662
  Email: ifthek...@canopyone.com  Web: www.canopyone.com
<http://canopyone.com/>

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