Position: Senior ServiceNow Developer

Location: 100% Remote

Start: ASAP

Duration: 6+ month contract

Please submit 10+ years resume

 

Responsibilities and Duties

.         Develop and modify ServiceNow workflows, forms, lists, business
rules, UI components, Web services, tables, menus, client scripts, UI
Scripts, ACLs, UI Pages and scripted REST APIs.

.         Provides configuration and customization including, but not
limited to: user interface, workflow administration, reports, data imports,
integration, custom scripting and third-party software integrations by
applying best practices.

.         Perform Troubleshooting and Resolution of End-User and application
issues.

.         Experience Implementing and Supporting ITSM principles and/or ITIL
Processes (e.g., Incident, Change, Problem, Asset, Configuration, Service
Catalog, etc.).

.         Demonstrated ability to influence and consult (providing options
with pros, cons and risks) while providing thought leadership in solving
business processes and/or technical problems during project delivery.

.         Experience with Web technologies (SOAP, JSON, XML, HTML,
JavaScript, AJAX, and Web Services)

.         Experience with CMDB, Discovery, and integration with other
external modules.

.         Experience with ITOM modules (Orchestration, Service Mapping,
Event Management) and ITBM modules (Demand, Project, Agile, Managed
Documents) and/or familiarity with Project Management fundamentals is a
plus.

.         Strong knowledge of ServiceNow data schema and underlying tables
with ACLs for various modules.

.         Strong understanding of ServiceNow platform and PAAS model with
relevance to ServiceNow integration solutions including: SSO, SAML, SSL, Web
Services, LDAP, JDBC, ODBC, REST, SCP, SFTP, and MID server.

.         Experience working on ServiceNow system upgrade

.         Review and analyze the effectiveness and efficiency of existing
configuration and workflows to develop strategies for improving or further
integrations leveraging ServiceNow.

.         Experience as a key technical resource for a large scale
ServiceNow ITSM solution (Kingston or London versions).

.         Create and maintain documentation as necessary for comprehensive
business process, operational, security audits, business requirements,
technical specifications, and system architects.

.         Develop requirements, craft and execute test plans, administer
ServiceNow and serve as tier 3 support.

.         Partner with integrations subject matter expert to use MID
servers, web services, email and other relevant technology to integrate
tools with the ServiceNow platform.

.         Monitor health, usage, and performance of ServiceNow.

.         Development, JavaScript, integration experience -- Must have

Key Skills
ServiceNow Workflows, Integration, ITOM, ITSM, Service Mapping, ServiceNow,
JavaScript
Required Experience and Qualifications

.         Bachelor's Degree in Computer Science, Information Systems or
related area.

.         Successful track record in applying technology to serve business
functions.

.         Ability to deliver solutions to improve and automate complex and
/or critical business processes.

.         Strong professional and interpersonal skills including: creative
problem solving, effective written and verbal communications, planned and
organized coordination of cross functional teams, acute attention to detail
and quality, and driven with the ability to self-manage.

.         Proven analytical and creative problem-solving abilities.

.         Ability to effectively prioritize and execute.

.         Ability to maintain stability under pressure and be flexible and
willing to modify plans and behavior when necessary.

.         Ability to multi-task across project/initiatives and deliver
according to time commitments.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Thanks,

Ramesh

Data Sys It inc.

Phone : 561-581-3065

[email protected] <mailto:[email protected]> 

 <http://www.dsitinc.com/> www.dsitinc.com



 

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