HI ,

Hope you are doing great!

Please go through the JD and reply me with your updated resume, below
details ASAP





*Role: .Net Application Support (Production Support Experience/Pharma
Background Mandate)*

*Location: Tarrytown - NY **(Remote until Covid conditions improve)*



*Pharma and GXP Exp (MUST)*





*   Deliverables:*

·        *(Mandatory) Strong Life Science/Pharma domain knowledge*

·        *(Mandatory) Good GXP Knowledge*

·        *(Mandatory) Good customer handling skill  *

·        *He / She should be technically good, this is a Techno-Functional
role *

·        *Should have good communication and leadership skills*

·        *Provide L2/L3 support for Application*

·        *L2 support will mainly include handling the end user issues in
the product *

·        *L3 will include customization and improvement on the tool*

·        *Work with the vendor for any major issues/bugs in the application*

·        *Coordinate with vendor for the product releases*

·        *Should understand the integrations well and work with the
integrated teams for any issues*

·        *In a 24/7 project, candidate should be flexible to work in shifts*

·        *Ability to mentor and lead support team and the release
management teams*

·        *Ability to engage in customer discussions for requirements
analysis*

·        *Good knowledge in ITSM tools and processes*

·        *Good Knowledge on GxP process*

·        *Handle change Management activities*

·        *Good to have programming knowledge .NET, JAVA, SQL" *
-- 

*Thanks & Regards,*



*Thanks & Regards,*

*Vikritha Mustyala*

      Tel: 703-831-8282 Ext. 253 <703-831-8282>9     .Fax: 7034392550
<703-867-7172>
  Email: [email protected]  Web: www.canopyone.com
<http://canopyone.com/>

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