HI,

Hope you are doing great!

This is Harry from Dynamic Enterprise Solutions. We have urgent requirement
with one of our client's, please review below job description and let me
know your interest

 

Position ID: DYES00011640

Title: Salesforce Project Manager

Duration: 12 Months+

Location: Lake County, IL

 

Salesforce Solutions Delivery Lead

Job Description: 
Client US Commercial Patient Services Organization is looking for a
Salesforce.com Solutions Engineering Lead to be part of the Architecture and
Strategic Initiatives team in the digital transformation journey to lead the
Development, Quality Assurance, Release and Operations of Patient
Relationship Management platform for best-in-class patient service programs
across all US brands

This position is responsible to define the release plan in collaboration
with product owner, program manager, business analysts & platform
engineering team, lead the development team to deliver the features as per
the release plan and lead the operations team to administrate & manage the
production support & enhancements of the platform. This position is
responsible to follow Client SLC process to ensure compliance to deliver
quality and validated systems. This position is responsible to demonstrate
continuous improvement in the delivery of SFDC solutions. This person will
stay on top of technology trends, agile project management and perform the
required technical research and due diligence when necessary to recommend
the use of new technology capabilities.

Responsibilities
. Responsible for leading development, testing, release, and operations of
applications built on Salesforce.com platform.
. Manage large technical team (onsite & offshore) of tech leads, project
managers, DevOps engineer, developers, QA engineers, administrators and
provide them necessary support to ensure final deliverables meet business
objectives.
. Manage and oversee day to day activities of release team and ensure
adherence to Client standards in project execution methodology, quality
assurance and continuous improvement.
. Responsible to work with stakeholders and develop delivery plan with
dependencies and execute the plan for releases; monitor risks during release
cycle & devise mitigation plan for risks, make sure dependent deliveries
from other teams are aligned to meet the release timeline; effectively
escalate issues, report release status, risks, and mitigation plans to
program team
. Responsible to meet with development teams regularly to ensure team has
needed access, tools, and processes to complete their work, remove any
impediments, get their feedback on areas of improvement and work with
management to implement improvements.
. Responsible for compliance with applicable Client Software development
lifecycle Policies and procedures.
. Responsible to make sure engineering team follows the current delivery
process and seek feedback from team to improve/optimize delivery process for
sustainable, scalable, and repeatable delivery.
. Measure the quality of solution delivery & production operations; track
and report the project spend; Capacity planning and resource optimization.
. Manage application operations, monitor operational metrics, SLAs, help
prioritize issue fixes, review, and publish operational metrics.
. Able to work independently with minimal oversight; deliverables and
relationships are monitored through periodic reviews.
. Maintains hands-on technical expertise by making technical contributions
to the software development and QA processes.
. Proactively manage changes in project scope, identify possible crises and
devise contingency plans.
. Oversee and provide estimates for all resources required to achieve
project goals and manage assigned budget throughout execution of project.

Qualifications
. Bachelor's Degree or an equivalent combination of education and work
experience.
. Minimum of 7 to 10 years of work experience in technical project execution
on large enterprise projects, with experience in business requirements
analysis, project management, solution delivery and operations.
. Minimum 3 years of experience in implementing and delivering solutions
built on Salesforce platform.
. Experience in implementing Salesforce.com solution with one of the
following modules - Service Cloud, Health Cloud and Force.com is required
. Minimum 5 years of experience in project management and application
delivery
. Salesforce.com administrator/developer/consultant certification is
preferred
. PMP/CSM certification is preferred
. Exceptional communication and interpersonal skills, with proven ability to
building trust, listen, and ask effective questions.
. Interest in technology trends and application of technology to improve end
user's experience.
. Proven track record of effective project leadership and positive results.
Ability to self-manage time and priorities.
. Strong understanding of the software development lifecycle methodologies
and experience with Agile delivery
. Strong leadership, project management skills, budgeting, time management,
and problem-solving skills.
. Broad knowledge of Information Technology Systems, with strong
understanding of the relationship between business processes, applications,
databases, processing platforms, storage platforms, security systems and
networks.
. Excellent written, verbal communication skills and can effectively
communicate with architects, leads and business.

 

1.       What hours and days will this person be working? 

a.       a. Monday to Friday, regular business hours (between 8 AM and 5 PM)


2.       What are the top 5 skills/requirements this person is required
have? 

a.       Experience leading large, integrated software initiatives 

b.       Independent driver - ability to work outside of structured PMO 

c.        Experience working on multiple initiatives simultaneously 

d.       Strong communication skills both written and oral, will report to
stakeholder including up to Director level. 

e.       Able to understand work streams and understand where they intersect
and anticipate integration issues 

3.       What are 3-4 Nice to Have skills, but not required? 

a.       PMP Certification 

b.       Digital Marketing Experience 

c.        Salesforce Healthcloud and Marketing Cloud Experience 

d.       Material review experience 

e.       Experience as Business Analyst / Technology Lead 

4.       What years of experience, education, and/or certification is
required? 

a.       Bachelor degree in Business, Information Systems/Computer Science
or related discipline 

b.       At least 7 years experience in project management, business systems
analysis, or software development, with a minimum of 3 years' experience
managing projects 

5.       What is the environment that this person will be working in (i.e.
group setting vs individual role)? 

a.       Individual in terms of setting own plans and deadlines and working
outside of a structured PMO and process, group setting in terms of the
projects having 8+ workstreams with different leads and PMs across each, and
including agency and vendor partners to pull through successfully 

6.       Does this position offer the ability to work remotely on a regular
basis or is it an on-site role? If remote opportunity exists, what are the
options (i.e. 1 day remote, 4 days on-site)? 

a.       On-site once office opens up, currently 100% remote 

7.       Other notable details from the hiring manager about this role 

a.       Learning agility will be an asset to get up to speed in this
organization. Successful experience in different types of projects,
technologies, and industries will be an asset.

 

 

Thanks & Regard's

Harry John
Dynamic Enterprise Solutions Inc
1801 Hicks Rd, unit A
Rolling Meadows, IL -60008
(847) 719-7902 /C 224-635-0898
Email: ha...@dynamic-enterprise.net

 

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