Hello *Associate*,

Hope you are doing well
We have below requirement open. Please send me your genuine candidate on my
email ID  *ifthek...@canopyone.com <ifthek...@canopyone.com>*


*Position: Business Systems Consultant - (Dynamics 365 Functional)*
*Location: Trenton, NJ **Hybrid Role - 3 days in office required*
*In person only*

*What documentation tools has the candidate worked with (DevOps, Jira,
etc)?*
*Please list projects where the contractor was the sole BA and hands on
technical resource involved directly with a Dynamics 365
installation/configuration.*

Dynamics 365 Functional / Business Analyst with prior experience designing
new implementations.

This position will extend beyond the dates listed in the requisition for at
least another 12 month period.

As a Dynamics 365 CRM Business Analyst, your primary responsibility is to
bridge the gap between business requirements and technical implementation
within the Dynamics 365 Customer Relationship Management (CRM) system. You
will work closely with stakeholders, such as business users, project
managers, and developers, to gather and analyze business needs, define
system requirements, and design efficient solutions using Dynamics 365 CRM.

Your key duties and responsibilities may include:

Requirement Gathering: Collaborate with business users to elicit, document,
and prioritize their CRM system requirements. Conduct interviews,
workshops, and analysis to understand business processes, goals, and
challenges.

System Analysis and Design: Analyze the gathered requirements and translate
them into functional specifications. Identify gaps, propose solutions, and
design business processes and workflows within Dynamics 365 CRM.

Testing and Quality Assurance: Develop and execute test plans to validate
the functionality and performance of the Dynamics 365 CRM system. Identify
and resolve any issues or defects through testing and collaborate with
development teams to ensure a high-quality implementation.

User Training and Support: Provide training and support to end-users on how
to effectively use the Dynamics 365 CRM system. Assist with user adoption,
answer queries, and troubleshoot issues to ensure smooth system operation.

Documentation and Reporting: Prepare comprehensive documentation, including
functional specifications, user guides, and training materials. Generate
reports and analyze system data to provide insights and recommendations for
process improvement.

Collaboration and Communication: Act as a liaison between business
stakeholders, project managers, and technical teams. Facilitate effective
communication, manage expectations, and ensure alignment between business
goals and technical solutions.

To excel in this role, you should have a strong understanding of CRM
concepts, business processes, and best practices. Proficiency in Dynamics
365 CRM, along with analytical, problem-solving, and communication skills,
is crucial. Additionally, a background in business analysis, CRM
implementation, or related roles is highly beneficial.

Please note that specific job requirements may vary depending on the
organization and project scope.


*Skills *

*Years used *

*Last used *

Prior experience as the sole BA working with Microsoft Dynamics 365 (CRM)
on an Implementation

Required 5 Years





Prior experience meeting with Project Stakeholders, SMEs and Business Users
Required 5 years





Prior experience translating business requirements into functional and
technical design documentation

Required 5 Years





Prior experience in gather and document as-is and to-be processes and
requirements Required 5 Years





Prior experience performing gap analysis Required 5 Years





Prior functional experience packaging Dynamics 365 solutions and deploying
them to higher instances (QA, UAT, Prod) Required 3 Years





Experience in working with MS Office, Microsoft Visio, Word and Excel Required
5 Years





Hands on experience with tracking systems (i.e. Azure Dev Ops or equivalent
tools) to document Epic Stories, tasks and other documentation Required 2
Years





Experience with coordinating and conducting QA Testing and UAT with
business users and technical team

Required 5 Years





Prior functional and hands on experience with Configuring Dynamics 365
Apps, Tables, Attributes, List Views, Form Views, Security

Highly desired 3 Years





Experience working with SharePoint 2016 or Online as user. (Sites, Document
Libraries, Lists, Permissions) Highly desired 1 Years





Dynamics 365 Portal Design

Highly desired 1 Years





Prior experience providing training and documenting training manuals (to
end users) Highly desired 1 Years








*Thanks & Regards*

*Mohammed Ifthekharuddin*

 Tel: 703-831-8282 Ext 223 Cell: 323-825-5662
  Email: ifthek...@canopyone.com  Web: www.canopyone.com
<http://canopyone.com/>

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