08/15/23 5:20 PM
Greetings,
Here is our open requirement which can be filled immediately. Kindly respond to this requirement with your resume, contact and current location info to speed up the interview process.
Role: DBA DB2 Support for application development team
Location: San Antonio, TX/ Plano, TX(Onsite)
Duration: Contract
Job Description:-
- Ensure integrity, availability and performance of DB2 database systems by providing technical support and maintenance.
- Rich experience in Q-replication/HADR is preferred.
- TSA experience is an added advantage.
- Monitor database performance and recommend improvements for operational efficiency.
- Assist in capacity planning, space management and data maintenance activities for database system.
- Perform database enhancement and modification as per the requirements.
- Perform database recovery and backup tasks on daily and weekly basis.
- Develop and maintain patches for database environments.
- Identify and recommend database techniques to support business needs.
- Assist in implementation of new features and program fixes in databases.
- Maintain database security and disaster recovery procedures.
- Perform troubleshooting and maintenance of multiple databases.
- Resolve any database issues in accurate and timely fashion.
- Monitor databases regularly to check for any errors such as existing locks and failed updates.
- Oversee utilization of data and log files.
- Manage database logins and permissions for users.
Roles and Responsibilities
- Transition from previous shift and get familiar with the ongoing things
- Monitoring Dashboards and E-mail alerts.
- Investigating and Troubleshooting any issues or alerts that reports in the dashboards
- Helping Application Teams with their BAU requests.
- Making sure the changes are scheduled and transition them for the next on-call
- Follow up on the support tickets, if any.
- Join major incident calls/incident calls as needed and troubleshoot the issues
- To provide support for on call scalations and doing root cause analysis of given issue
- To independently resolve tickets within agreed SLA of ticket volume and time
- To adhere to quality standards, regulatory requirements and company policies
- Work on value adding activities such Knowledge base update and management, Training freshers, coaching analysts
- To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases
Thank You!
Warm Regards,
| Varun Kumar Singh Lead Recruiter Tanisha Systems Inc Phone : (201) 649 8569 212-729-6543 Ext 409 (EST) Email: [email protected] Web: www.tanishasystems.com Address: 99 Wood Ave South Suite # 308,Iselin, NJ 08830 |
E-Verify, Certified Minority Business Enterprise MBE, Dun & Bradstreet CREDIBILITY CORP Certified
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