Hi

This is *Abdul Raheem* from *ExaTech Inc*. I have an immediate position
mentioned below. Please review and let me know your interest.



*Role: Business Analyst*

Location: USA – Remote

Duration: 12+ months

Interview: Video


*Domain: *Legal, Judicial or Public Sector Governance


*Job Summary*

The Business Analyst is responsible for analyzing and optimizing business
processes, improving operational efficiency, and supporting the
implementation of technology solutions to enhance the administration of
justice. This role involves collaborating with judges, court
administrators, IT teams, and other stakeholders to identify needs, gather
requirements, and develop data-driven solutions to support the appellate
court's strategic objectives.



*Key Responsibilities*

*Process Analysis and Improvement*:

·         Evaluate existing court processes, including case management,
docketing, and records management, to identify inefficiencies and areas for
improvement.

·         Design and document streamlined workflows to enhance operational
efficiency and reduce case backlog.

·         Develop process maps, flowcharts, and standard operating
procedures (SOPs) to ensure consistency and clarity.



*Requirements Gathering and Stakeholder Collaboration*:

·         Work closely with judges, clerks, attorneys, and administrative
staff to gather and document business requirements for new systems or
process changes.

·         Facilitate workshops, interviews, and focus groups to understand
stakeholder needs and pain points.

·         Translate complex legal and administrative requirements into
clear, actionable specifications for IT teams.



*Technology Implementation Support*:

·         Collaborate with IT teams to implement and enhance court
management systems, such as electronic case filing (ECF), document
management systems, and Salesforce-based solutions.

·         Assist in testing, training, and change management for new
technology deployments to ensure successful adoption by court staff.



*Qualifications*

*Education*:

·         Bachelor’s degree in Business Administration, Public
Administration, Information Systems, or a related field. A Master’s degree
or relevant certifications (e.g., CBAP, PMP, Salesforce Certified
Administrator) is preferred.

·

*Experience*:

·         Minimum of 11+ years of experience as a business analyst,
preferably in a legal, judicial, or public sector environment.

·         Hands-on experience with Salesforce, including
configuring knowledge of flows, reports and dashboards, and user roles and
permissions.

·         Familiarity with court management systems, electronic filing
systems, or legal technology is highly desirable.



*Skills and Competencies*:

·         Strong analytical and problem-solving skills with the ability to
interpret complex data and processes.

·         Excellent communication and interpersonal skills to engage with
diverse stakeholders, including legal professionals and technical teams.

·         Proficiency in tools such as Microsoft Office Suite (Excel, Word,
PowerPoint), Visio, JIRA or other process modeling software.

·         Knowledge of Salesforce capabilities is preferred.

·         Ability to manage multiple priorities and work under tight
deadlines in a fast-paced environment.

·         Understanding of appellate court operations, legal terminology,
and judicial processes is a plus.

*Working Conditions*

·         Remote work environment with possible travel to court locations
or administrative offices.

·         May require working outside regular hours to meet project
deadlines or support court operations.




Thanks and Regards

*Abdul Raheem, Sr. Talent Acquisition Lead*

*Email: **[email protected] <[email protected]>*

Skype & Hangout: [email protected]

*4555 Lake Forest Drive, Suite 650 **| **Cincinnati, OH  45242  *

An E-Verified Company

USA-Canada-INDIA

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