On Fri, Jan 18, 2013 at 04:02:48PM +0400, Ruslan Zakirov wrote: > SLA in rtir 2.6 is very limitted. Release candidate of rtir that works > with rt 4 drops SLA > implementation and encourage to use SLA extension. You can take a look at > documentation in the > repository that describes it in more details.
For what you can do in 2.6.1, check your RTIR_Config.pm https://github.com/bestpractical/rtir/blob/2.6-trunk/etc/RTIR_Config.pm#L388 -kevin > Ruslan from phone. > > 18.01.2013 15:45 pol'zovatel' "Tony Arnold" > <[1][email protected]> napisal: > > Where in RT (3.8.14) or RTIR (2.6.1) can I set the SLA parameters, i.e., > prime time, out of hours, reduced service etc?
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