Just to be more clear we have more people in this team. Guillermo Iguaran,
Arun Agrawal, Prem, Steve K., Carlos Antonio, Piotr Sarnacki, Andrew White
and I.

>From this team, four members (Carlos, Piotr, Andrew and I) have commit
access so we can also merge pull requests.

There also more people helping to reproduce issues like Richard and
Francesco Rodriguez.

As Prem said, we are very busy these days, but we are a lot better. I
remember that in weekend after the Railsconf, without knowing about the
Rails Core Panel, Carlos Antonio and I closed almost 300 issues. We got the
issues count down from 900+ to 400 in less than one week. Also we started
to tag all the issues.

I think in the next weeks I'll be back to the issues tracker to solve they.
You can be sure that I'll read every single issue (newer or older)
and answer they, as I did in the last 9 months.

I'll very glad to have more people helping, and is a good idea start to
work in the older tickets.

Finally, as Prem said, we'll give permission to manage tickets when it's
time.

Rafael Mendonça França
http://twitter.com/rafaelfranca
https://github.com/rafaelfranca



On Tue, Sep 11, 2012 at 12:42 PM, Prem Sichanugrist <sikand...@gmail.com>wrote:

> We actually already have a team that's working on the issues (such as me
> and Steve K.) We might be a little slow sometimes, but please trust me that
> it's getting better than before now. :)
>
> I think currently everyone are so busy with Rails 4 release (we do want to
> send some patches in as well) as they're right around the corner, so the
> respond time might be a little slow. After the RC goes out, I'm planning to
> do a big going-through the issues queue.
>
> If you would like to help us for now, feel free to go through those
> issues, ping the appropriate person to respond to it, or ask if it can be
> close. Rails Core team always appreciate your contribution, and I'm pretty
> sure they won't hesitate to give you out the permission to manage tickets
> when it's time.
>
> Thank you so much for stepping up for this.
>
> - Prem
>
> On Tuesday, September 11, 2012 at 11:28 AM, Godfrey Chan wrote:
>
> As Richard pointed out in the other thread, we have a lot of open issues,
> and it'd be nice if we could do something about that. Evan tried to get
> people to review GH issues at Railsconf, and I believe there were some
> success there. Any interest in formalizing this effort and make it
> sustainable?
>
> There are a few things about these issues that is pretty mechanical and
> almost anyone could do it (I'll be the first to volunteer):
>
> 1. As new issues are coming in -
> - Tag them appropriately (activerecord, activesupport, etc) - I think
> someone is already doing this and they might or might not need more help
> doing this
> - Ask for logs and other clarifications from reporter if necessary
>  - Do preliminary (re)searches in the source, find out who is most likely
> to be the "owner" of the affected code and /cc (or perhaps even assign the
> issue with the tag "needs triage" or something) them for feedback
>  - Close inappropriate issues (inflector patches, feature requests,
> questions etc) and direct the reporter to the right channels (stack
> overflow, rails guides, mailing lists, etc)
>
> 2. For older tickets -
>  - Review if they are still relevant
> - Ping the reporters or the code owner for updates, and close the issues
> as appropriate
>
> While some of these (mostly the communications part) can be done by just
> anyone, I believe certain parts of the flow (tagging and closing tickets)
> requires repo-collab access, so some formalized recruiting and management
> effort would be necessary to make this effective. If granting full
> collaborator access is a problem, perhaps it is something that we could try
> working out with Github?
>
> Anyways, I'm happy to help here, and I'm sure there would be a few others
> on the list who wouldn't mind committing a few hours per week doing this.
> So let me know how I could best spend my time helping out here.
>
> Godfrey
>
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