We've had the issue before with WAS running a java app.

I believe it's an issue with cache. http://support.microsoft.com/kb/323308

On Jan 14, 9:28 am, "C. Dagnon" <li...@ruby-forum.com> wrote:
> Quirky stuff here,
>
> The current setup works fine for Firefox 3.6 and IE 8 but balks on
> earlier IEs.  The files are PDFs, .doc files, and other binaries but up
> to several MB:
>
> A. the users' problem is a minor IE7 quirk: it works to download files
> from clicking links, but if you use the URL instead then the browser
> stops after a fraction of a second.  Refreshing or hitting Return again
> downloads it fine.
>
> B. the major problem is when the download progress dialog pops up but
> then gives the "Internet Explorer can not download XYZ from (website)"
> error box.  This is what we see when we try testing - so 'major' is that
> we cannot directly reproduce it.
>
> We've tried combing the net and tried various different headers for the
> last day, but even Microsoft seems conflicted about which HTTP Headers
> should be used when, and few are specifically talking about SSL (but
> MS's KB says SSL headers are treated differently)...
>
> One thing that worries me is that Cache-Control, Pragma, and a couple
> others never show up in Firefox's LiveHTTPHeaders when we or send_file
> set them.  I'm only certain they're set because RSpec tests verify them.
>
> While it seems that checking IE's internet option "Do not save encrypted
> documents..." lets the downloading happen for at least some of the
> severe errors (B), that seems like an odd work-around instead of a
> global solution.
>
> 1) Has anyone experienced this problem?
>
> 2) What is the fix with HTTP Headers or send_file settings?
>
> Thanks!
>
> --- recent complete headers through Live HTTP Headers, supposedly with
> Expire=-1 ---
> HTTP/1.1 200 OK
>
> Date: Thu, 13 Jan 2011 21:59:00 GMT
>
> Server: Apache/2.2.3 (Red Hat)
>
> X-Powered-By: Phusion Passenger (mod_rails/mod_rack) 3.0.1
>
> X-Runtime: 4
>
> Content-Transfer-Encoding: binary
>
> Content-Disposition: attachment; filename="thefile.pdf"
>
> Status: 200
>
> Content-Type: application/pdf
>
> Set-Cookie: ...
> Vary: Accept-Encoding
>
> Last-Modified: Wed, 12 Jan 2011 22:03:46 GMT
>
> Content-Length:3962465
>
> Connection: close
>
> --
> Posted viahttp://www.ruby-forum.com/.

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