Gents....Message #90153 is repeated here for your convenience.  Ed L.

> Who do you email, call or write to at MTH if you want to have your two cents
worth heard?
> Ben Trousdale


Hi Ben...

I went to the MTH web site and looked around. There is a "contact us" button
(or something similar) which actually works. There was also a variety of topics
to choose from such as orders, employment, dealers, repairs, etc., etc. One of
the topics was new product suggestions.

I gave MTH my suggestion for something new and got a polite response two days
later. The response stated that all suggestions are put into a big pile and the
pile is actually considered when the time comes to make a new product decision. 
I suppose the item with the most suggestions moves to the top of the pile,
although that was not specifically stated.

Hope the system works....Ed L.



--- In [email protected], "scale S only" <scalesonly@...> wrote:
>
> Hi all ---
> 
> This was sent to the NASG webmaster who forwarded it to me.    It really 
> seems more appropriate that the whole of the scale S community be advised so 
> they can take appropriate action.    I have also alerted the NASG management.
> 
> If we sit our our hands, you know that you will get what MTH thinks you need, 
> not what you might really want.    There is a “contact us”  button on the 
> MTH Trains website where you can fill in the blanks to let your wishes be 
> known. 
> 
> Good luck!
> Bill Winans
> -------------------------------------
> 
> -------- Original Message -------- 
>       Subject:  NASG Web Site-FRESH from York and talking to MTH 
>       Date:  Sat, 20 Oct 2012 10:31:12 -0400 
>       From:  Kristi Jouben mailto:kjouben@... 
>       To:  webmaster@... 
> 
> 
> 
> I spoke with the folks at MTH at York, I won't say who it was, but they are 
> in the process of finalizing their first S-Scale catalog.  An exciting time 
> for our group with our new heavyweight in our corner.  This first catalog 
> will be published in late November.  In this process leading up to the 
> catalog release, they are finalizing how they will come to market with items. 
>  I want to ask that you inform the S-Gauge and S-Scale community to voice 
> their opinion.  The topics I think that should be responded to are: 
> 1. They have not decided if they will include scale wheels in the boxes as 
> S-Helper did.  If our NASG group feels this is important, then we should 
> email our thoughts.
> 2. They have not decided if they should sell in single A and B units like 
> their HO line, or in ABA sets like they do their O Gauge line.  Remember that 
> MTH Premier O line only sells cab units in sets and they do not break them up 
> like S-Helper did or like American Models does.  I think we would all prefer 
> A and B units sold separately and piece together the consists we want for our 
> roads, especially when some roads did not even us B units.  MTH does not 
> research who used B Units because the O 3-Rail community does not care.  They 
> just want matching sets because it is pretty.  We need to voice our opinion 
> if we want prototypical fidelity like we were used to getting from S-Helper 
> Showcase Line.
> 3. They have not decided if they will offer all units powered.  There is a 
> risk of MTH having the B's unpowered, especially if they package them as ABA 
> sets.  Their O gauge line only provides B units as unpowered when packaged in 
> ABA sets and makes you buy separate powered B-units if you want one that 
> really does work in your lash up.  I do not think the S community wants any 
> unpowered locomotives that are dead weight baggage when trying to pull long 
> freights.  We need to voice our preferences on this subject.  
> 
> 
> MTH has some great ideas and features coming our way, possibly remote 
> locomotive uncoupling abilities like their HO and O lines.  We should all be 
> excited and pleased that S-Helpers hard work and magnitude of product will 
> continue on.  I think it is important that we voice our needs and keep MTH on 
> a path of fidelity that S-Helper preached during their time.  Please join 
> together in a S Community message that MTH can hear and respond to.  We will 
> be their customer base so I think our needs will be heard.
> 
> 
> -- 
> Peter Vanvliet (peter@...)
> owner, Fourth Ray Software
> Houston, Texas
> 
> My Model Railroad Site (RSS feed)
> Houston S Gaugers
> N.A.S.G.
> --
>




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