On Tue, Dec 14, 2021 at 10:31 PM Thierry
<sage-googlesu...@lma.metelu.net> wrote:
>
> Hi,
>
> On Fri, Dec 10, 2021 at 11:20:31AM -0800, Matthias Koeppe wrote:
> > I have received a report that ask.sagemath.org account management is broken:
> > > das "recover account" jedoch funktioniert jedoch nicht.
> > > wenn man auf den button klickt passiert lange nichts, und irgendwann "504
> > Gateway Time-out".
> >
> > I don't normally use ask.sagemath.org myself, but to reproduce the reported
> > error, I've tried logging in using Google and also eventually got a 504.
> > https://ask.sagemath.org/account/signin/complete-oauth2/?state=....&scope=email+profile+https%3A%2F%2Fwww.googleapis.com%2Fauth%2Fuserinfo.profile+https%3A%2F%2Fwww.googleapis.com%2Fauth%2Fuserinfo.email+openid&authuser=0&prompt=consent#
> >
> > Overall, I am not sure why the project is running this server. I think we
> > are spreading ourselves pretty thin here. There is also:
> > - https://groups.google.com/g/sage-support
> > - https://stackoverflow.com/questions/tagged/sage
> > - https://stackexchange.com/search?q=sage
> > - https://mathoverflow.net/search?q=sage
> >
> > Is any of the information at
> > https://wiki.sagemath.org/Infrastructure#ask.sagemath.org still current?
>
> The information there is up-to-date. The issue about account recovery is
> due to the fact that the current server is not configured to send
> emails.

We can fix a smtp server (a smarthost) for askbot, just like we do for
trac - trac cannot send emails itself,
due to GCE restrictions, but it certainly can use a smarthost to send emails.

Dima


> However, sending an email to sage-askbot-ad...@googlegroups.com
> should lead to some admin changing the user's password (we did that in
> the past).
>
> Ciao,
> Thierry
>
>
>
>
> >
> >
> >
> >
> >
> >
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