On Wed, Jul 8, 2009 at 12:59 AM, Dr. David
Kirkby<david.kir...@onetel.net> wrote:
>> I definitely see your point.
>>
>
> Good.
>
> To be fair, I think confidentiality is more likely to be an issue with
> Wireshark than Sage, but I can still see cases where confidentiality
> could be an issue with Sage.

Confidentially already is an important issue for some Sage users...

>> Just for the record, I'm personally not going to be selling support
>> contracts and making officially supported versions, etc., as you
>> suggest above.  That should be done by a private company that seeks to
>> make money from Sage, and I am not going to start or run such a
>> company.  If somebody else wants to, then I would be supportive.   I
>> have my own ideas about how I personally will help Sage grow bigger
>> and more supportive, and becoming a commercial entity is not among
>> them.
>>
>
> Fair enough, that is your choice. The money does not need to go to you
> personally, if you do not want it  to, so there would be no need to set
> up a commerical company for this. If the money was used to support the
> Sage project, by hiring staff, buying better hardware etc then I would
> think that a good thing.
>
> Either way, that is your choice. If you don't feel that is appropiate,
> you might consider one other alternative, which is to offer free
> confidential advice to commercial users when there is a specific need to
> keep information away from public view. A statement on the Sage web site
> something like this might be useful
> ----------------------------------------------------------------------------------------------------
> CONFIDENTAIL SUPPORT FOR COMMERCIAL USERS.
>
> Sage will improve most rapidy if all support requests are made in public
> mailing lists. Quiries will be answered most rapidy on the putlic
> forums. However,
> in cases where specific information must be withheld from public view,
> Professor Willliam Stein will offer free support to commerical users on
> a confidential basis.
> ----------------------------------------------------------------------------------------------------------
>
> Whilst I personally think a paid support contract, with the money
> donated to the Sage project is preferable, agreeing to offer free advice
> in confidence would go some way to increasing its accepantace in
> commerical environments.

In point of fact I already do devote nontrivial time to doing exactly
what you suggest above (and sometimes in person, not just email).  I
just don't put a specific statement on the website.

This is definitely worth discussing further.

 -- william

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