SA is checking all the time.
If you set SA to alert (paging for example) on status change it will try to
send the page when the status change, however if due to the schedule of the
person that you're sending the page too SA isn't allowed to send the page,
the page won't be send.  On a next down situation (next cycle or the 50
cycle further when the entry is still down), SA will see that it only has to
send on status change and won't try to send.  SA will first check the "send
option" (status change, all downs, after 5 downs or whatever you have set),
if it has to send it will send.  And during the send SA will convert the
team/person name(s) to addresses/phonenumbers and at that time it could be
that due to a persons schedule that it get's no address/phone back and thus
doesn't send.


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http://www.sunbelt-software.com/targetawards/


dirk.



-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On
Behalf Of David Walters
Sent: Thu Sep 05 10:03 AM
To: '[EMAIL PROTECTED]'
Subject: RE: [SA-list]


wouldnt it be better servered for SA to recheck them when the 'dont alert'
has finished tho within SA?

-----Original Message-----
From: Klug, Michael [mailto:[EMAIL PROTECTED]]
Sent: Thursday, 5 September 2002 2:55 PM
To: '[EMAIL PROTECTED]'
Subject: AW: [SA-list]


I've the same prob.
I'm using this workaround:
After the non paging cycle i kill the sa-process and open sa again using a
task scheduler.
It works fine if you have not a lot of non paging cycles for different
hosts. Only your down/up statistics are wrong.

Michael

Michael Klug
Lufthansa AirPlus Servicekarten GmbH
Network & Internet Services
Dornhofstr. 36
63263 Neu-Isenburg
> Phone:        +49 (0) 61 02 204-220
> Fax:          +49 (0) 61 02 204-759
> E-Mail:       [EMAIL PROTECTED]
> Internet:     www.airplus.com
>
> -----Urspr�ngliche Nachricht-----
> Von:  David Walters [SMTP:[EMAIL PROTECTED]]
> Gesendet am:  Donnerstag, 5. September 2002 07:51
> An:   '[EMAIL PROTECTED]'
> Betreff:      RE: [SA-list]
>
>  'dont alert for these times'
>
> Id like SA to send a message if the service is down once the 'dont alert
> for
> these times' has finished
>
>
>
> -----Original Message-----
> From: Dirk Bulinckx [mailto:[EMAIL PROTECTED]]
> Sent: Thursday, 5 September 2002 1:17 PM
> To: [EMAIL PROTECTED]
> Subject: RE: [SA-list]
>
>
> What send option are you using?
>
> You mean that if SA goes down in the non-paging hours, and is still down
> during the paging hours that you would like to get a page?  That's not
> possible (except if it has to page you on all down cycles)  You could
> however using another alert type during these other hours.
>
> Don't forget to vote for Servers Alive in the annual Sunbelt Target Awards
> http://www.sunbelt-software.com/targetawards/
>
>
> dirk.
>
>
>
> -----Original Message-----
> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On
> Behalf Of David Walters
> Sent: Thu Sep 05 5:45 AM
> To: '[EMAIL PROTECTED]'
> Subject: [SA-list]
>
>
> Currently I have SA alertin me when the server is down via sms between
> certain hours... say 6pm-9pm    now if the server goes down between the
> hours of 9pm-7am  I have to remind myself to check.
>
> is there a way to get SA to alert me if still down when the hours are back
> to 7am - 6pm ?
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