Thanks to all for the help replies. I've been testing the install and it seemed that the problem lay with authentication. With that in mind I established the following;
The boxes being monitored are standalone machines that are not part of the domain. Under username within Checks > NT I provided the following information in the following manner Logon: machinename\adminaccountname Password: as set on the local machine. Previously I had provided the information as follows Logon: adminaccountname Password: as set on the local machine SA will now read the relevant service list and report correctly. I'm going to set-up a few checks and monitor them over the next couple of days and through a few re-boots to see if everything is ok. The point I don't understand is that the checks originally worked without stating the machine name in the authentication fields of the Check > NT tabs, anyone any views? Cheers Stephen -----Original Message----- From: Sloane, David [mailto:DSloane@;vfa.com] Sent: 28 October 2002 16:22 To: '[EMAIL PROTECTED]' Subject: RE: [SA-list] Service Monitor Failure Does the Servers Alive service run as the local account? Even though you specify privileges in the system checks, the SA service may not have sufficient rights to get out to the network if it's running as "Local System." -David -----Original Message----- From: Stephen Gordon [mailto:Stephen.Gordon@;the-gem.com] Sent: Monday, October 28, 2002 10:03 AM To: '[EMAIL PROTECTED]' Subject: [SA-list] Service Monitor Failure Dear All, I am running SA 3.3.1135 on Windows 2000 Server SP3. I set up windows service monitors on 4 remote machines (within the internal LAN) and they initially ran correctly. After re-booting the machine hosting SA all the windows service monitors showed as not ok. I checked the services on the physical machines and they were OK. I deleted the original monitors and attempted to set up new ones. However when I fill in details under the Checks > NT tab and click the button to list available services I get the following message. 'OpenSCManager failed; error =5' I checked that the logon and password for the remote machines were correct, the SA host machine can ping the remote machines and SA can monitor the services on the machine it runs on. Would anyone be able to tell me why these service monitors are now unavailable? Cheers Stephen To unsubscribe from a list, send a mail message to [EMAIL PROTECTED] With the following in the body of the message: unsubscribe SAlive To unsubscribe from a list, send a mail message to [EMAIL PROTECTED] With the following in the body of the message: unsubscribe SAlive
