Dirk.
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of [EMAIL PROTECTED]
Sent: Wednesday, January 28, 2004 3:05 PM
To: [EMAIL PROTECTED]
Subject: [SA-list] Monitoring the monitoring software
List, and Dirk, 3 times in the past 4 days, our instance of
Servers alive has suddenly stopped responding. The service is shown to be in the
"Running" state still, but if you view it under task manager, it shows "not
responding". I initially noticed it because our SA generated page had a date
that was about 3 hours behind the other day. And then, it has happened almost
everyday, at different times. We are running version 4.0.1557, as a
service.
The log doesn't seem to show too much, here's a clip of when it
happened, it just stopped, and I didn't notice until about 11 last night when I
restarted the service:
Tuesday, January 27, 2004 5:07:10 PM Chicago
Router
Tuesday, January 27, 2004 5:07:11 PM Chicago Router OK with a
successrate of 100% and an average roundtriptime of 65.6ms
Tuesday, January
27, 2004 5:07:11 PM CHIEX1 PING
Tuesday, January 27, 2004 5:07:11 PM CHIEX1
PING OK with a successrate of 100% and an average roundtriptime of
53ms
Tuesday, January 27, 2004 5:07:12 PM GetServiceStatus MSExchangeIS:
Running
Tuesday, January 27, 2004 5:07:12 PM NTService check of MSExchangeIS
on CHIEX1 OK
Tuesday, January 27, 2004 5:07:13 PM GetServiceStatus
MSExchangeMTA: Running
Tuesday, January 27, 2004 5:07:13 PM NTService check
of MSExchangeMTA on CHIEX1 OK
Tuesday, January 27, 2004 5:07:14 PM
GetServiceStatus ScanMail_RealTimeScan: Running
Tuesday, January 27, 2004
5:07:14 PM NTService check of ScanMail_RealTimeScan on CHIEX1
OK
Tuesday, January 27, 2004 5:07:14 PM Checking CHIEX1
SMTP
Tuesday, January 27, 2Tuesday, January 27, 2004 11:41:53 PM
Servers Alive version 4.0.1557.3
Tuesday, January 27, 2004 11:41:53 PM
Running on Microsoft Windows 2000 Server (2195) Service Pack 3
Tuesday,
January 27, 2004 11:41:53 PM Oracle
Core40.dll/core35.dll/oracore8.dll/oracore9.dll library not
available
Tuesday, January 27, 2004 11:41:53 PM SQL 7.0/2000 libs
available
Tuesday, January 27, 2004 11:41:53 PM SQL libs found, by default
using v7
Tuesday, January 27, 2004 11:41:53 PM Netware library's not
available
Tuesday, January 27, 2004 11:41:53 PM DUN installed and available
for SA
Tuesday, January 27, 2004 11:42:09 PM Check cycle starts ( 1-
1)
Tuesday, January 27, 2004 11:42:09 PM Tampa Router
Tuesday, January 27,
2004 11:42:09 PM Tampa Router OK with a successrate of 100% and an average
roundtriptime of 31.4ms
Any ideas? Alternativly, is ther a way that we
can monitor for the unresponsivness from another server running a 2nd instance
of SA? Checking the service won't work...
Thanks!!
Jesse.
