Hi Dirk, I have restarted my server and as expected I lost all my settings for all my entries yet again. I tried reinstalling SA but the problem still persist. I have re-done my entries and saving it to a new file but when I view the txt file I still find the empty alert lines. This is so weird cause from what I see all my settings for each entry are correct but when I view the txt file(after saving), I still see the old setting. That is why whenever I restart my SA it still brings up the old setting. FYI in the empty alert lines, the To and Subject is entered correctly but the Message body is missing some message together with a missing WHEN. Maybe there is something wrong with the Save and Save As function?? Any ideas? Maybe I should wait for the re-release of 4.1!
Regards, Essie -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of Dirk Bulinckx Sent: Friday, 6 February 2004 5:41 PM To: [EMAIL PROTECTED] Subject: RE: [SA-list] Setting lost for entries I checked the hostfile and it still has empty alert lines. Infact empty within the interface, if you look at the hostfile the alerts are in it. Except for one part, that is the WHEN part (when to send the alert). For some reason the WHEN part is empty. In the next build of Servers Alive (beta build) we will make a modification to the load function, this will check if an alert that is loaded has a WHEN part or not. If there is no WHEN part, then we will create for that alert a when that does 'when 1 times down and back up too'. Beta build that contains this in on http://Beta.woodstone.nu/soft/salive4.exe As said before we will re-release a v4.1 in a couple of days/weeks with some fixes in it. Dirk. -----Original Message----- From: Essie Lee [mailto:[EMAIL PROTECTED] Sent: Friday, February 06, 2004 7:11 AM To: Dirk Bulinckx Subject: RE: [SA-list] Setting lost for entries Hi Dirk, Just to let you know that I've already deleted the blank lines on all entries. Thanks for looking into this. Have a great weekend! Regards, Essie -----Original Message----- From: Dirk Bulinckx [mailto:[EMAIL PROTECTED] Sent: Friday, 6 February 2004 1:57 PM To: 'Essie Lee' Subject: RE: [SA-list] Setting lost for entries Can you send me the hostfile? The blank lines are not normal, it looks like something was left in the hostfile that was added at the time you were running one of the builds inbetween 4.0 and 4.1 Dirk. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Essie Lee Sent: Friday, February 06, 2004 12:50 AM To: [EMAIL PROTECTED] Subject: RE: [SA-list] Setting lost for entries Morning, After making changes to my entries, I proceed to save my setting. So I go to File -> Save/Save As -> hostentries2.txt. When I restart the application, some of my settings like SMTP email alert to alternative email has disappeared. My scheduling time for all entries has been reset to check everyday all day. This doesn't happen everyday but continuously for 5 times already since I first install the product in January. I also notice that when I try to add the SMTP email alert to alternative email again. I notice there is a blank space between the primary email setting and the alternative email setting. When I edit that invisible entry I notice that the To, Subject and Message body is filled but the When part is empty ("When (blank) times down") The first option is selected but the field is empty. I don't remember setting this entry so I delete it. It happens to ALL my entries. Regards, Essie Lee -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of Dirk Bulinckx Sent: Thursday, 5 February 2004 2:11 PM To: [EMAIL PROTECTED] Subject: RE: [SA-list] Setting lost for entries I'm not able to reproduce this kind of behaviour. Can you give a step-by-step "script" that always gives the problem? Dirk. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Essie Lee Sent: Thursday, February 05, 2004 7:01 AM To: [EMAIL PROTECTED] Subject: RE: [SA-list] Setting lost for entries Hi, When SA is open it shows a hostfile cause in Setup -> General -> Startup Settings -> Load Startup info from registry is tick and the hostfile is set to hostentries2.txt. I always remember to save all my changes to hostentries2.txt. Essie -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of Dirk Bulinckx Sent: Thursday, 5 February 2004 1:52 PM To: [EMAIL PROTECTED] Subject: RE: [SA-list] Setting lost for entries When SA opens does it show a hostfile? If so make sure that you're saving to that file and not to another file Dirk. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Essie Lee Sent: Thursday, February 05, 2004 2:08 AM To: [EMAIL PROTECTED] Subject: [SA-list] Setting lost for entries Hi all, Has anyone encounter problem with SAv4.1 where when it is close and re-open, certain settings for every entries is lost. Every time when I change a setting on each entry, I will "Save" (tried "Save As" too) but even with that I am still losing some setting like my email alert for SMTP alternate email and my Schedule time. This has happen to all my entries not only to a few. It gets annoying after a while, as I have to keep on redoing it. This will be my 5th time redoing it and I currently have 58 entries. Can someone help me and put me out of my misery. Thank you greatly. 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