Dirk,

this is possibly the same thing, I missed the previous mention of this
somehow.

I am suggesting / requesting that the feature be "MAINTENANCE until hh:mm"
with the hh:mm being the hh:mm of the next scheduled check cycle for this
check as defined in the 'checking schedule of entry'.

This would provide the following scenario possibility:

A check scheduled to run 07:00 - 09:00 daily, DOWN condition flagged and
acted on at 07:50, "MAINTENANCE until hh:mm" change applied to check, Check
then becomes active again 07:00 the following day, without causing a DOWN
condition to be reported for the remaining period 07:50 - 09:00 and no
further manual intervention required to re-instate the check for the
following day

Andy

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]
Behalf Of Dirk Bulinckx
Sent: 30 June 2004 09:14
To: [EMAIL PROTECTED]
Subject: RE: [SA-list] Possible Future Feature Request


More usefull could be a "MAINTENANCE until hh:mm"  or "MAINTENANCE for ..
Minutes/hours"
I think this was already mentioned on the list before and it's something
that is on the "to look at" list... (very different from the TODO list :-))


Dirk.

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf
Of Carroll, Andy
Sent: Wednesday, June 30, 2004 9:56 AM
To: [EMAIL PROTECTED]
Subject: RE: [SA-list] Possible Future Feature Request

Dirk,

I don't believe this 'feature' would be applicable for a check that you have
running 24x7.

I don't see that there is a requirement to put a 24x7 type of check into a
MAINTENANCE until next check cycle mode.

I have various extracts / reports that get created daily that I need to know
whether they ran successfully or not, which I have set up Servers Alive
checks to monitor for. If these extracts / reports have failed the situation
needs attention but I do not need to know until tomorrow morning if these
extracts / reports have failed again or not.

I have other checks that check for the existence of certain files that are
delivered to the system at different times of the day and checks on our
databases that once they have been noted to be in a DOWN condition, would
not need to be alerted via Servers Alive again until next scheduled check
cycle as the situation causing the down condition is being dealt with.

I suppose the requirement is therefore to have a status that indicates that
the check DOWN condition has been noted and is being acted on by support
personnel and the situation which caused the down condition is being dealt
with, whilst still going into "MAINTENANCE due to checking schedule of
entry" and 'Live' at the next scheduled time, i.e. the following day,
therefore maintaining the check with minimal manual intervention.

Andy



-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]
Behalf Of Dirk Bulinckx
Sent: 30 June 2004 08:20
To: [EMAIL PROTECTED]
Subject: RE: [SA-list] Possible Future Feature Request


And how would that be handled then with a schedule to check all the time?
That means that you can put the host into maintenance for more then a couple
of seconds/minutes.... 


Dirk.

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf
Of Carroll, Andy
Sent: Wednesday, June 30, 2004 8:59 AM
To: [EMAIL PROTECTED]
Subject: [SA-list] Possible Future Feature Request

Dirk / Forum members,

There are a number of early system morning checks and late evening system
checks that we perform daily, and I have a number of Servers Alive checks
that I have set up to alert me of various situations that may be only
relevant for a short period during these times each day.

I have set up these checks, via their schedules, to only check for 1 hour
during the relevant period that we are performing these early morning and
late evening checks.

This causes me some difficulties occasionally as it is not always possible
to complete these system checks within the scheduled time that the Servers
Alive checks are 'Live', which means that occasionally I have to manually
check for the conditions that I have set the Servers Alive checks to monitor
for.

Also some of these checks fail, which is a valid condition and we deal with
the problem, but once we have noted this we do not want this DOWN condition
to continue to alert for the rest of it's scheduled check time and report a
DOWN condition which would show on our HTML Frontend which is used by
various other departments, including helpdesk and senior management, but we
don't want to manually put the check on MAINTENANCE as there is always the
possibility that we would forget to make the check 'Live' again before the
next scheduled check time.

Would it be possible to have an option to put a check into MAINTENANCE mode
until the next scheduled check time as defined in the check's schedule tab?
creating a sort of "DOWN condition noted mode/status" which takes the check
out of the check cycle until the next scheduled period starts.

This would allow us to extend the schedule checking period without the
concern of down conditions being reported for longer than operationally
necessary.

Does anyone else see the benefit of this as an option? or even see what I am
trying to explain.....

Regards,

Andy

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