SA did execute the command and didn't get any errors back from the API we're
using the execute the command, this means that from a programming point of
view the command was running.  This is however no a "proove" that the
command as such did do what you exepected it to do.  Didn't you say before
that when replacing it with NOTEPAD.EXE it worked fine?    For me this is
the proof that SA did execute the command but that the OS didn't do what you
expected.  Probably due to the securitycontext in which SA is running.
Did you try running SA as an applicationn, and what was the result for that
command?



Dirk.

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf
Of David Bruck
Sent: Monday, November 01, 2004 1:08 AM
To: [EMAIL PROTECTED]
Subject: Re: [SA-list] Command Alerts

OK - this is frustrating.  When I first upgraded and did some tests with the
alert command thing, it worked.  Now it isn't.  Here is the log and the
configuration I have - and this is with the latest BETA installed:

I have it setup for device EMSPRO to email me and run a command when down
and when back up.
The command is "c:\mainton2.bat" when down and email me
The command is "c:\maintoff2.bat" when back up after a down and email me.

Email always works.

The commands do not.  Below is the log.  YOu will see that it says it is
running the command, but it is not running in.  If I run it separately, it
does indeed work, so I know the batch file works.

Even more odd, you will see below that the device came back up, but the log
doesn't show any attempt to run the 2nd command.

HELP!

Dave Bruck



Sunday, October 31, 2004 7:05:45 PM Check cycle starts ( 172- 172)
Sunday, October 31, 2004 7:05:45 PM TS1
Sunday, October 31, 2004 7:05:45 PM TS1 OK with a successrate of 100% and an
average roundtriptime of  0 ms
Sunday, October 31, 2004 7:05:45 PM EMSPRO
Sunday, October 31, 2004 7:05:47 PM ERR PING status:  11010
Sunday, October 31, 2004 7:05:48 PM ERR PING status:  11010
Sunday, October 31, 2004 7:05:50 PM ERR PING status:  11010
Sunday, October 31, 2004 7:05:51 PM ERR PING status:  11010
Sunday, October 31, 2004 7:05:53 PM ERR PING status:  11010
Sunday, October 31, 2004 7:05:53 PM EMSPRO failed due to a successrate of
only 0%
Sunday, October 31, 2004 7:05:53 PM TO convert : (PID=3) to
[EMAIL PROTECTED]
Sunday, October 31, 2004 7:05:53 PM Sending email message (ALERT!)
Sunday, October 31, 2004 7:05:55 PM Alert Executing c:\mainton2.bat
Sunday, October 31, 2004 7:05:55 PM DC1
Sunday, October 31, 2004 7:05:55 PM DC1 OK with a successrate of 100% and an
average roundtriptime of  0 ms
Sunday, October 31, 2004 7:05:55 PM ExportStatsLog function started
Sunday, October 31, 2004 7:06:40 PM Check cycle starts ( 173- 173)
Sunday, October 31, 2004 7:06:41 PM TS1
Sunday, October 31, 2004 7:06:41 PM TS1 OK with a successrate of 100% and an
average roundtriptime of  0 ms
Sunday, October 31, 2004 7:06:41 PM EMSPRO
Sunday, October 31, 2004 7:06:41 PM EMSPRO OK with a successrate of 100% and
an average roundtriptime of  0 ms
Sunday, October 31, 2004 7:06:41 PM DC1
Sunday, October 31, 2004 7:06:41 PM DC1 OK with a successrate of 100% and an
average roundtriptime of  0 ms




----- Original Message ----- 
From: "Dirk Bulinckx" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Sunday, October 31, 2004 3:21 PM
Subject: RE: [SA-list] Command Alerts


How did you install?  Directly on the system or via TS session?
Did you reboot after the install?
s


Dirk.

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf
Of David Bruck
Sent: Sunday, October 31, 2004 9:06 PM
To: [EMAIL PROTECTED]
Subject: Re: [SA-list] Command Alerts

Dirk,

I installed the new beta version...

Everytime the service starts now, I get this error:

"ActiveX Component can't create object ( 429) on line 0"

It appears to run okay though.  Now I will go do more testing with the Alert
Commands...

Dave Bruck


----- Original Message ----- 
From: "Dirk Bulinckx" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Sunday, October 31, 2004 11:34 AM
Subject: RE: [SA-list] Command Alerts


Try running it with the latest beta build (http://beta.woodstone.nu) it
includes logging when the command is executed.


Dirk.

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf
Of David Bruck
Sent: Sunday, October 31, 2004 4:54 PM
To: [EMAIL PROTECTED]
Subject: Re: [SA-list] Command Alerts

Alistair,

Running it as a service using the admin login account.

Path is c:\mainton.bat

Dave
----- Original Message ----- 
From: "Alistair Francis" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Thursday, October 28, 2004 1:53 AM
Subject: RE: [SA-list] Command Alerts


Hi David,

Are you running SW as a normal exe (with GUI) or as a service? If it's as a
service are you using the system account to run it with or are you using a
specified login?

Are you including the full path to the executable in the command line, e.g.

c:\somedir\executable.exe

or just

executable.exe

Also, are you stopping SW before you check the log?

Alistair Francis
Systems Administrator
Comm Express Services SA (PTY) LTD
TEL:    +27 (0)11 475-5567
FAX:   +27 (0)11 475-6238
CELL: +27 (0)82 608-0181

The information contained in this electronic mail message is confidential to
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risk.



-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]
Behalf Of David Bruck
Sent: 28 October 2004 05:41
To: [EMAIL PROTECTED]
Subject: Re: [SA-list] Command Alerts


When it says path not found, you would assume it is logical, but it isn't
consistent.

The logfile is blank when it DOES work!!

I can put an alert in to run notepad.exe, and it will run notepad - when it
does this and works, there is NO ENTRY IN THE LOG!

Dave Bruck

----- Original Message -----
From: "Dirk Bulinckx" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Wednesday, October 27, 2004 2:55 PM
Subject: RE: [SA-list] Command Alerts


If you send the same question twice (list and support) we answer the first
we get, and that was apparently the list...

When it shows path not found or file not found, then it seems logical that
it can't be executed.
As for those were nothing is within the logfile, I can only presume that
this means that the alert didn't fire because it didn't meet the conditions.



Dirk.

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf
Of David Bruck
Sent: Wednesday, October 27, 2004 8:42 PM
To: [EMAIL PROTECTED]
Subject: Re: [SA-list] Command Alerts

I sent an email to support with this information and never got an answer.

v4.1.1609.

Somethings I try to run show path not found, others say file not found, yet
others show nothing at all.

Dave

----- Original Message -----
From: "Dirk Bulinckx" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Wednesday, October 27, 2004 12:52 AM
Subject: RE: [SA-list] Command Alerts


What does the logfile show?
And what exact version of SA are you usinG?



Dirk.

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf
Of David Bruck
Sent: Wednesday, October 27, 2004 3:16 AM
To: [EMAIL PROTECTED]
Subject: [SA-list] Command Alerts

We have the latest version of SA (licensed) and can't get Alert Commands to
work.  It does work if I try to run "notepad.exe" or "iexplore" and some
other things like that, but not to run an EXE or BAT file that I have
run....

Any ideas?

Thanks - Dave Bruck






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