No you need to redownload the Servers Alive installer from http://www.woodstone.nu/salive/sr.asp  and reinstall Servers Alive.
 

Dirk.

 


From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Kris Jacobs
Sent: Wednesday, March 23, 2005 8:29 PM
To: salive@woodstone.nu
Subject: RE: [SA-list] Still Crashing with Windows 2003 Server!

I was also experiencing crashes on Windows 2003 Server.   I have installed service release 1 beta and so far I haven’t had any crashes, but my SMTP2POP3COM checks have stopped working.   On the current mailflow checks and any new mailflow checks that I try to create, I get an error saying “Run-time error ‘430’: Class does not support Automation or does not support expected interface”.   I have downloaded and installed the SMTP2POP3COM v1.0.0.23 – 25-FEB-2005 off of the free add-ons page and I still get the same errors.   Any ideas?  Is there a newer version that I need to install?

 

Thanks,

Kris

 


From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Dirk Bulinckx
Sent: Monday, March 21, 2005 11:26 AM
To: salive@woodstone.nu
Subject: RE: [SA-list] Still Crashing with Windows 2003 Server!

 

We did several changes last week that we related to crashes, I would suggest to retest with the version from http://www.woodstone.nu/salive/sr.asp

 

Dirk.

 

 


From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Anoka Hennepin
Sent: Monday, March 21, 2005 5:53 PM
To: salive@woodstone.nu
Subject: RE: [SA-list] Still Crashing with Windows 2003 Server!

Originally this problem started with the latest stable release of SA, since then I have upgraded to the lastest beta release (as of about a week ago), with no improvement in the problem.

 

Seeing as how most people run SA just fine under Windows 2003, I'm assuming my problem is at least partially local to me - still, I wonder if anybody else has experienced this or has ideas on how I can track this down.  Thanks!

 

- Eric

 


From: [EMAIL PROTECTED] on behalf of Dirk Bulinckx
Sent: Mon 3/21/2005 9:59 AM
To: salive@woodstone.nu
Subject: RE: [SA-list] Still Crashing with Windows 2003 Server!

and what version of SA are you runninG?

 

Dirk.

 

 


From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Anoka Hennepin
Sent: Monday, March 21, 2005 2:46 PM
To: salive@woodstone.nu
Subject: [SA-list] Still Crashing with Windows 2003 Server!

OK, just an update on my last problem.

 

I had been experiencing SA crashes ("Service Terminated Unexpectedly") while running SA as a service.  Here is what I've done to try and remedy this:

 

 

1)  Removed McAfee Anti-Virus (just in case the on-access virus scanner was causing conflicts while SA was writing the log file).  -  Still crashed.

 

2)  Disabled screen saver.  (It was set to four hour delay, and it was happening approximately that often, and only after leaving the machine alone for a while).  - Still crashed.

 

3)  Running SA as a process instead of a service.  - Still crashed.

 

4)  Disabling the second computer that I have checking the SA service (or process) on my SA computer.  It was authenticating and checking every 30 seconds, thought maybe that was causing problems.  - Still crashed.

 

5)  Disabling maximum debug logging on the SA computer.  (SA seemed to be crashing while writing the log file, since the log file would always be cut off in the middle of a log line).  - Still crashed.

 

HELP!!

 

I'm running 11 URL checks with SA.  It loads the URL, checks for a phrase, and if the check fails it plays a sound and sends out some e-mails.  While it's running, it works perfectly.  I have the service set to restart after a failure, so it even stays running all the time.  It's just irritating not being able to see any worthwhile uptime figures -- by now my "uptimes" are just an indication of the last time SA crashed.

 

After each check cycle, SA logs to RRD databases, and executes a batch file that generates a bunch of graphs. 

From checking the debug log files, it appears that SA generally crashes towards the END of the check cycle.  I have added/removed/rearranged the URL check order, to determine that it's not crashing on any particular check, but rather just towards the end of the cycle.  It MIGHT be crashing right after the check cycle (during RRD or batch file execution), and the log file just doesn't quite get written due to hard drive caching or something.  Just a guess.

 

My only step left is to turn off RRD or the batch file and see if that solves it.  But even if that DOES solve it, I'll still need help!  So I thought I'd notify the listserv group and see if Dirk or anybody else has ideas.

 

The second computer I have checking the SA computer never crashes.  It's running XP Pro SP 2.  I was also thinking of installing XP Pro instead of Server 2003 on the SA computer to see if that makes a difference.  Any ideas?!?

 

Thanks in advance!!

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