SMTP Direct Send not working 

Some of the AV (or anti-spam tools) have a white-list of allowed apps and 
telnet is typicaly one they will allow for port 25 access. 

 

Do you have a sniffer? IF so can you see an outgoing port 25 connection? 

When using TELNET did you connect to the server responsible for the TO domain 
of the mail or did you use some internal SMTP server for it? 

 

 

dirk 

 

From: Servers Alive Discussion List [mailto:sal...@woodstone.nu] On Behalf Of 
Russell Renton
Sent: Tuesday, February 09, 2010 11:11 PM
To: Servers Alive Discussion List
Subject: RE: [SA-list] SMTP Direct Send not working 

 

Dirk 

 

I sent an email from the PC using SMTP via Telnet and that worked OK 

We do have Sophos AV but we disabled this for testing to no avail 

 

The setup is exactly the same as on another PC on which direct send works. 

 

Russell 

 

RUSSELL RENTON| Senior Information Technologist (Ops/Comms) 
DDI : +64 6 952 2900 | MOB : +64 21 2277 277 

"If 99% is good enough, then gravity will not work for 14 minutes every day." 

 

 
--------------------------------------------------------------------------------



From: Servers Alive Discussion List [mailto:sal...@woodstone.nu] On Behalf Of 
Dirk Bulinckx
Sent: 10 February 2010 10:50
To: Servers Alive Discussion List
Subject: RE: [SA-list] SMTP Direct Send not working 

Do you have any other firewall on the network that might prevent access to port 
25 on "any" system on the internet? 

Do you have anti-virus/anti-spam software running on the SA system? 

 

 

dirk 

 

From: Servers Alive Discussion List [mailto:sal...@woodstone.nu] On Behalf Of 
Russell Renton
Sent: Tuesday, February 09, 2010 10:30 PM
To: Servers Alive Discussion List
Subject: [SA-list] SMTP Direct Send not working 

 

Hi All, 

I have installed SA Enterprise on a new XP Professional PC. SA Version 
6.2.2323. 

I can get the SMTP alerting working without the Direct Send ticked but the 
moment I tick the Direct Send box SMTP alerting fails 

Here are some entries from the debugging log: 

3576] Message: 015394220100119.SA622323-1, Failed to Send, error description: 
Interrupted., error code: 0x800a4f4e 
[3576] Message: 0151346020100119.SA622323-1, The following localhost value will 
be used for connecting: WDV-103 
[3576] Message: 0151346020100119.SA622323-1, Failed to Send, error description: 
Interrupted., error code: 0x800a4f4e 
[3576] Message: 015247120100119.SA622323-1, The following localhost value will 
be used for connecting: WDV-103 
[3576] Message: 015247120100119.SA622323-1, Failed to Send, error description: 
Interrupted., error code: 0x800a4f4e 
[3576] Message: 0153710520100119.SA622323-1, The following localhost value will 
be used for connecting: WDV-103 
[3576] Message: 0153710520100119.SA622323-1, Failed to Send, error description: 
Interrupted., error code: 0x800a4f4e 
[3576] Message: 0154810720100119.SA622323-1, The following localhost value will 
be used for connecting: WDV-103 
[3576] Message: 0154810720100119.SA622323-1, Failed to Send, error description: 
Interrupted., error code: 0x800a4f4e 
[3576] Message: 1334273020100119.SA622323-1, The following localhost value will 
be used for connecting: WDV-103 

Please note that there is only one network connection and the Windows Firewall 
is off. 

Any assistance would be appreciated. 

Regards 

RUSSELL RENTON| Senior Information Technologist (Ops/Comms) 
DDI : +64 6 952 2900 | MOB : +64 21 2277 277 

"If 99% is good enough, then gravity will not work for 14 minutes every day." 

Horizons Regional Council | 24 hr freephone 0508 800 800 | www.horizons.govt.nz 
(http://www.horizons.govt.nz) 

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Horizons Regional Council | 24 hr freephone 0508 800 800 | www.horizons.govt.nz 
(http://www.horizons.govt.nz) 

This email is covered by the disclaimers which can be found by clicking here 
(http://www.horizons.govt.nz/default.aspx?pageid=219). 



To unsubscribe send a message with UNSUBSCRIBE in the subject line to 
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If you use auto-responders (like out-of-the-office messages), make sure that 
they are not sent to the list nor to individual members. Doing so will cause 
you to be automatically removed from the list. 

To unsubscribe send a message with UNSUBSCRIBE in the subject line to 
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