I’m not understanding how the remote agents works or how to configure it. 
 Is there any documentation on it, other than the on-line manual?  Do I need to 
open an inbound port on the remote router, 20012?  Can the user name and 
password be changed?  My understanding was that I can install the agent on a 
remote server and it would send information to Servers Alive, such as 
it’s on-line. 

 

-courtney 

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