I upgraded to version 7.0.2505 Enterprise and have been having problems with it locking up 2 to 3 times a week. The systray icon disappears and the service says that it is running but I am unable to open the application because it says one is already running. I have to end the process in task manager and restart the service to get it to come back online. I am including a portion of the logs from 2 different times this happened but I don’t know if they will be of any help as the program just abruptly stops writing to them. Also, nothing shows up in any of the event logs when this happens.
This is running on Windows Server 2003 SP2 Friday, August 03, 2012 11:18:40 PM SPB Router Friday, August 03, 2012 11:19:06 PM SPB Router OK with a successrate of 100% and an average roundtriptime of 31ms Friday, August 03, 2012 11:19:06 PM SPB E-Mail Friday, August 03, 2012 11:19:06 PM TCP DEBUG: thtcpstart (just before actual tcp) for UID= 14 TCPID= 12 Friday, August 03, 2012 11:19:06 PM TCP DEBUG: thtcpstart (just before after tcp) for UID= 14 tcpID= 12 Friday, August 03, 2012 11:19:10 PM External COM check (,32):ERR: didn't stop within the given timeout Friday, August 03, 2012 11:19:11 PM External COM check (,33):ERR: didn't stop within the given timeout Friday, August 03, 2012 11 Tuesday, August 07, 2012 1:13:05 PM PING DEBUG: REMOVE for ID= 0 pingID= 4 Tuesday, August 07, 2012 1:13:05 PM PING DEBUG: REMOVED for ID= 0 pingID= 4 Tuesday, August 07, 2012 1:13:06 PM ERR: err_otcp_tcpresult: 0 - erl: 160 - ernum -2147467259 (Method '~' of object '~' failed) Tuesday, August 07, 2012 1:13:07 PM SMP2 Tuesday, August 07, 2012 1:13:07 PM Remote Agent check started (1,27,-1) Tuesday, August 07, 2012 1:13:07 PM SMRec Router Tuesday, August 07, 2012 1:13:09 PM PING DEBUG: event start for ID= 0 pingID= 8 Tuesday, August 07, 2012 1:13:09 PM SMRec Router OK with a successrate of 100% and an average roundtriptime of 62ms Tuesday, August 07, 2012 1:13:09 PM PING DEBUG: REMOVE for ID= 0 pingID= 8 Tuesday, August 07, 2012 1:13:09 PM PING DEBUG: REMOVED for ID= 0 pingID= 8 Tuesday, August 07, 2012 1:13:11 PM SPB Router Tuesday, August 07, 2012 1:13:27 PM External COM check (,27):ERR: didn't stop within the given Thanks, Riki Oshita SLK.US (626)440-9905 To unsubscribe send a message with UNSUBSCRIBE in the subject line to salive@woodstone.nu If you use auto-responders (like out-of-the-office messages), make sure that they are not sent to the list nor to individual members. Doing so will cause you to be automatically removed from the list.
