So both are failing? If you look in the remote eventlog does it show the user you configured for the check
-------------------------------------------------------------------------------- From: Servers Alive Discussion List [mailto:salive@woodstone.nu] On Behalf Of Anthony Laatz Sent: Monday, January 25, 2016 10:10 PM To: Servers Alive Discussion List Subject: Re: [SA-list] Access Denied Error i did. default, IPC$, Impresonation  <- sp  On Mon, Jan 25, 2016 at 2:10 PM, dirk <d...@woodstone.nu (mailto:d...@woodstone.nu)> wrote: In v8 you can use different type of authentication for a service check, did you try both of them?   dirk -------------------------------------------------------------------------------- From: Servers Alive Discussion List [mailto:salive@woodstone.nu (mailto:salive@woodstone.nu)] On Behalf Of Anthony Laatz Sent: Monday, January 25, 2016 8:35 PM To: Servers Alive Discussion List Subject: [SA-list] Access Denied Error I know this is one of the most basic checks SA can do, and I've done this hundreds of time. But I am getting an authentication error when trying to connect to the NT Services of a server that is not joined to our domain. It's not joined to any domain for that matter. It was setup by a 3rd party, but what am I doing wrong? "Error getting the service information from 192.168.20.30 (5- 0-) àAccess is denied." I am doing: àCheck Tab, Check to use: NT Service, enter the NT user/pass, then hit the ... by the check "service" àand I get the above error.àI have tried àservername\username; .\username; username .àI even created a new local administrator account to make sure I was using the right password (even though I was RDP into the server already).àThank you, Anthony Laatz To unsubscribe send a message with UNSUBSCRIBE in the subject line to salive@woodstone.nu (mailto:salive@woodstone.nu) If you use auto-responders (like out-of-the-office messages), make sure that they are not sent to the list nor to individual members. Doing so will cause you to be automatically removed from the list. No virus found in this message. Checked by AVG - www.avg.com (http://www.avg.com) Version: 2016.0.7357 / Virus Database: 4522/11484 - Release Date: 01/25/16 To unsubscribe send a message with UNSUBSCRIBE in the subject line to salive@woodstone.nu (mailto:salive@woodstone.nu) If you use auto-responders (like out-of-the-office messages), make sure that they are not sent to the list nor to individual members. Doing so will cause you to be automatically removed from the list. To unsubscribe send a message with UNSUBSCRIBE in the subject line to salive@woodstone.nu If you use auto-responders (like out-of-the-office messages), make sure that they are not sent to the list nor to individual members. Doing so will cause you to be automatically removed from the list. No virus found in this message. Checked by AVG - www.avg.com (http://www.avg.com) Version: 2016.0.7357 / Virus Database: 4522/11485 - Release Date: 01/25/16 To unsubscribe send a message with UNSUBSCRIBE in the subject line to salive@woodstone.nu If you use auto-responders (like out-of-the-office messages), make sure that they are not sent to the list nor to individual members. Doing so will cause you to be automatically removed from the list.