Hi Miguel, what is your scanner/MFD model?
If it is not HP, then your scanner shouldn't be affected by hplip. Please file a bug at bugzilla.redhat.com so we can investigate further. Thank you in advance, Zdenek On 5/27/20 7:56 PM, Miguel Silva wrote: > Hi Olaf, > > Sorry about my delay, > > See my answers below. > > Thanks, > > > Miguel Silva > > Em seg., 25 de mai. de 2020 às 09:07, Olaf Meeuwissen > <[email protected] <mailto:[email protected]>> escreveu: > > Hi Miguel, > > Miguel Silva writes: > > > Hi there, > > > > I need a help to try fix my scan. > > > > In the begin i was capable to scan but something wrong happened. > > > > Now i can use the scan only out of gnome. I exit the session > (logout) and > > enter in text mode (ALT + F2) and then i use: > > > > scanimage -x 100 -y 100 --format=jpeg > image.jpg > > > > It's work! > > Did you run that as root or as a regular user? > > > [Miguel] - yes, i tried to run as root and the result was the same. > > > If you ran it as root, it's very likely a permissions issue and you > should ask what is needed to make things work for regular users on > your > distribution's mailing lists/forums. > > # Sorry, but I can't keep up with what all the distributions are doing > # in this area these days. Eh, if someone here knows, feel free to > # chime in :bow: > > > But in the gnome the scanner didn't work. > > Could you be a bit more specific? What application did you use? How > did it not work? As in, what did you expect to happen and what > actually > happened. > > > [Miguel] - I tried with 'iscan' and 'scanimage'. The result is > nothing and looking the LOG appear this: > > mai 20 11:54:10 megs-fedora iscan[6547]: io/hpmud/pp.c 627: unable to > read device-id ret=-1 > > [Miguel] - I expect to scan the paper that i put in the scan. > > > I attached some information about my system and the error message. > > Thanks. I gather that you are using the third-party epkowa > backend with > a non-free binary-only plugin to scan with this device. > > > My distro is Fedora 32 and i use Xorg because i couldn't compile > my video > > driver. > > > > Thank any help, > > Hope this helps, > -- > Olaf Meeuwissen, LPIC-2 FSF Associate Member since > 2004-01-27 > GnuPG key: F84A2DD9/B3C0 2F47 EA19 64F4 9F13 F43E B8A4 A88A F84A > 2DD9 > Support Free Software > https://my.fsf.org/donate > Join the Free Software Foundation > https://my.fsf.org/join > > > > -- > Miguel Silva > [email protected] <mailto:[email protected]> -- Zdenek Dohnal Software Engineer Red Hat Czech - Brno TPB-C
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