Dear Sir or Madam,
Can you offer some advice please. My new Epson XP4100 printer / scanner
works for printing, but not for scanning, XSANE detects the device but
on any scan command it reports "Failed to Start Scanner: Error during
device I/O"
I have followed all instructions on this help page;
https://help.ubuntu.com/community/SaneDaemonTutorial?action=show&redirect=sane.d+tutorial
And after making all the recommended changes, when I run 'sudo saned
service status' I get
● saned.service
Loaded: masked (/dev/null; bad)
Active: inactive (dead)
Even then, the Sane scan program starts but gives the I/O error.
I have installed drivers for my Ubuntu 18.04 OS from the Epson website,
and also a file to detect the Epson scanner, which is detected, but it
will not connect.
Any advice would be appreciated.
Thanks
Tony Morton
