this is a bug report
i have set up my scanner on skanlite so no help is needed by me
while setting up a flat bed scanner canoscan 5600f i instlled 3 programs
to run the scanner
skanlite
xscan
gimp
skanlite set up and runs the scanner
both gimp and xscan would connect up to the scanner and find home
when a scan request was sent the scanner would start scanning with no
output to the preview screen and would stall at the bottom of the page
waiting up to three hours the scan did not preceed beyond this point.
because this happend on both xsane and gimp i am assuming that this is a
driver issue. with sane
if any help is needed to explore this i can be contacted through email
i am adding my system settings
System:
Kernel: 5.15.0-89-generic x86_64 bits: 64 compiler: gcc v: 11.4.0
Desktop: Cinnamon 5.8.4
tk: GTK 3.24.33 wm: muffin dm: LightDM Distro: Linux Mint 21.2
Victoria base: Ubuntu 22.04 jammy
Machine:
Type: Desktop System: Dell product: XPS 8950 v: N/A serial:
<superuser required> Chassis:
type: 3 serial: <superuser required>
Mobo: Dell model: 0R6PCT v: A01 serial: <superuser required> UEFI:
Dell v: 1.18.0
date: 01/26/2024
Battery:
Device-1: hidpp_battery_0 model: Logitech K850 Performance Wireless
Keyboard serial: <filter>
charge: 55% (should be ignored) status: Discharging
Device-2: hidpp_battery_1 model: Logitech M585/M590 Multi-Device
Mouse serial: <filter>
charge: 55% (should be ignored) status: Discharging
CPU:
Info: 12-core (8-mt/4-st) model: 12th Gen Intel Core i7-12700 bits:
64 type: MST AMCP
arch: Alder Lake rev: 2 cache: L1: 1024 KiB L2: 12 MiB L3: 25 MiB
Speed (MHz): avg: 1080 high: 1497 min/max: 800/4800:4900:3600 cores:
1: 1460 2: 1111 3: 801
4: 1110 5: 800 6: 1076 7: 1357 8: 1115 9: 834 10: 1115 11: 801 12:
1057 13: 836 14: 869 15: 978
16: 1119 17: 1497 18: 870 19: 1396 20: 1401 bogomips: 84480
Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
Graphics:
Device-1: NVIDIA GA104 [GeForce RTX 3060 Ti Lite Hash Rate] vendor:
Dell driver: nouveau
v: kernel ports: active: DP-3,HDMI-A-1 empty: DP-1,DP-2 bus-ID:
0000:01:00.0 chip-ID: 10de:2489
Device-2: Logitech BRIO Ultra HD Webcam type: USB
driver: hid-generic,snd-usb-audio,usbhid,uvcvideo bus-ID: 2-6:2
chip-ID: 046d:085e
Display: x11 server: X.Org v: 1.21.1.4 driver: X: loaded: modesetting
unloaded: fbdev,vesa
gpu: nouveau display-ID: :0 screens: 1
Screen-1: 0 s-res: 7936x2376 s-dpi: 108
Monitor-1: DP-3 pos: bottom-r model: Samsung SyncMaster res:
3840x2160 dpi: 191
diag: 585mm (23")
Monitor-2: HDMI-1 mapped: HDMI-A-1 pos: primary,top-left model: BenQ
PD3200Q res: 4096x2304
dpi: 147 diag: 813mm (32")
OpenGL: renderer: llvmpipe (LLVM 15.0.7 256 bits) v: 4.5 Mesa
23.0.4-0ubuntu1~22.04.1
direct render: Yes
Audio:
Device-1: Intel vendor: Dell driver: snd_hda_intel v: kernel bus-ID:
0000:00:1f.3
chip-ID: 8086:7ad0
Device-2: NVIDIA GA104 High Definition Audio vendor: Dell driver:
snd_hda_intel v: kernel
bus-ID: 0000:01:00.1 chip-ID: 10de:228b
Device-3: Logitech BRIO Ultra HD Webcam type: USB
driver: hid-generic,snd-usb-audio,usbhid,uvcvideo bus-ID: 2-6:2
chip-ID: 046d:085e
Sound Server-1: ALSA v: k5.15.0-89-generic running: yes
Sound Server-2: PulseAudio v: 15.99.1 running: yes
Sound Server-3: PipeWire v: 0.3.48 running: yes
Network:
Device-1: Realtek Killer E3000 2.5GbE vendor: Rivet Networks driver:
r8169 v: kernel port: 3000
bus-ID: 0000:03:00.0 chip-ID: 10ec:3000
IF: enp3s0 state: up speed: 1000 Mbps duplex: full mac: <filter>
Device-2: Intel Wi-Fi 6 AX210/AX211/AX411 160MHz vendor: Rivet
Networks driver: iwlwifi
v: kernel bus-ID: 0000:04:00.0 chip-ID: 8086:2725
IF: wlp4s0 state: up mac: <filter>
Bluetooth:
Device-1: Intel AX210 Bluetooth type: USB driver: btusb v: 0.8
bus-ID: 1-14:4 chip-ID: 8087:0032
Report: hciconfig ID: hci0 rfk-id: 2 state: up address: <filter>
RAID:
Hardware-1: Intel Volume Management Device NVMe RAID Controller
driver: vmd v: 0.6
bus-ID: 0000:00:0e.0 chip-ID: 8086:467f
Drives:
Local Storage: total: 1.38 TiB used: 1.02 TiB (74.4%)
ID-1: /dev/nvme0n1 vendor: KIOXIA model: KXG70ZNV512G NVMe 512GB
size: 476.94 GiB
speed: 63.2 Gb/s lanes: 4 serial: <filter> temp: 34.9 C
ID-2: /dev/sda vendor: Toshiba model: DT01ACA100 size: 931.51 GiB
speed: 6.0 Gb/s
serial: <filter>
Partition:
ID-1: / size: 250.85 GiB used: 145.27 GiB (57.9%) fs: ext4 dev: /dev/sda4
ID-2: /boot/efi size: 196 MiB used: 106 MiB (54.1%) fs: vfat dev:
/dev/nvme0n1p1
Swap:
ID-1: swap-1 type: file size: 2 GiB used: 9.6 MiB (0.5%) priority: -2
file: /swapfile
Sensors:
System Temperatures: cpu: 56.0 C mobo: 30.0 C
Fan Speeds (RPM): cpu: 782 mobo: 1130
Repos:
Packages: 2646 apt: 2627 flatpak: 10 snap: 9
No active apt repos in: /etc/apt/sources.list
Active apt repos in:
/etc/apt/sources.list.d/official-package-repositories.list
1: deb http: //packages.linuxmint.com victoria main upstream import
backport
2: deb http: //archive.ubuntu.com/ubuntu jammy main restricted
universe multiverse
3: deb http: //archive.ubuntu.com/ubuntu jammy-updates main
restricted universe multiverse
4: deb http: //archive.ubuntu.com/ubuntu jammy-backports main
restricted universe multiverse
5: deb http: //security.ubuntu.com/ubuntu/ jammy-security main
restricted universe multiverse
Active apt repos in: /etc/apt/sources.list.d/winehq-jammy.sources
1: deb [arch=amd64 i386] https: //dl.winehq.org/wine-builds/ubuntu
jammy main
Info:
Processes: 413 Uptime: 15d 17h 52m Memory: 31.07 GiB used: 11.01 GiB
(35.4%) Init: systemd
v: 249 runlevel: 5 Compilers: gcc: 11.4.0 alt: 11/12 Client: Cinnamon
v: 5.8.4 inxi: 3.3.13
