Hi, Thank you for your report! We don't have an active maintainer at the moment for the genesys backend so it might take a while to get to this, since I'm pretty swamped with other stuff at the moment.
The best thing I can suggest is to create an issue here so that we do not forget: https://gitlab.com/sane-project/backends Hopefully, one of us will be able to help you at some point. Cheers, Ralph On Mon, Jun 2, 2025 at 7:55 PM Tricia via sane-devel < [email protected]> wrote: > Hi! > > I have scanning basically working with my PlusTek OpticFilm 7400 (which > sane identified as a v1). > > There are a few minor things I'd love to see fixed. I'm using 1.3.1, > which is the latest package version available for Debian Trixie. > > Roughly in order of importance: > > * With `--mode Gray`, any format at any DPI produces a corrupt file. > > * With `--mode Color`, JPEG images are corrupt, although other image > formats are fine. > > * SANE does not seem to recognize the two buttons on the front of the > device (labeled "QuickScan" and "IntelliScan"). > > I'm happy to provide whatever telemetry I can, or examples of the > corrupt images in question (but, understandably, they're somewhat large > files that probably shouldn't be emailed to the list as a whole.) > > I am, nevertheless, thrilled that it's working enough to get data out > of, and of course needing to convert from color to greyscale for > scanning my B&W film is trivial. > > Thanks! > - Tricia > >
