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Hello everybody, This is my first post on this mailing list so I hope you can help me! I recently bought a USB scanner, which is the Acer 3300 USB. The first time I installed & ran xsane there was no problem but now the scanner won't work. I found I need a firmware file and I installed it. By the way, I'm working on Debian Woody Linux I attached the /etc/sane.d/snapscan.conf file which I needed to change, but now xsane says, no devices available Before the changes to /etc/sane.d/snapscan.conf the scanner was found but now, I get, ----- sane-find-scanner # No SCSI scanners found. If you expected something different, make sure that # you have loaded a SCSI driver for your SCSI adapter. found USB scanner (UNKNOWN vendor and product) at device /dev/usbscanner # Your USB scanner was detected. It may or may not be supported by # SANE. Try scanimage -L and read the backend's manpage. # `UNKNOWN vendor and product' means that there seems to be a scanner at this # device file but the vendor and product ids couldn't be identified. # Currently identification only works with Linux versions >= 2.4.8. You may # need to configure your backend manually, see the backend's manpage. # Scanners connected to the parallel port or other proprietary ports can't be # detected by this program. ----- scanimage -L ----- No scanners were identified. If you were expecting something different, check that the scanner is plugged in, turned on and detected by the sane-find-scanner tool (if appropriate). Please read the documentation which came with this software (README, FAQ, manpages). ----- What is wrong - and how should I start to fix it ? Thanks for your help, Joris Huizer __________________________________ Do you Yahoo!? Yahoo! SiteBuilder - Free, easy-to-use web site design software http://sitebuilder.yahoo.com --0-852755854-1059821968=:96798 Content-Type: application/octet-stream; name="snapscan.conf" Content-Transfer-Encoding: base64 Content-Description: snapscan.conf Content-Disposition: attachment; filename="snapscan.conf" Iy0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLSBHZW5lcmFsIC0tLS0t LS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tCgojIENoYW5nZSB0byB0 aGUgZnVsbHkgcXVhbGlmaWVkIGZpbGVuYW1lIG9mIHlvdXIgZmlybXdhcmUg ZmlsZSwgaWYKIyBmaXJtd2FyZSB1cGxvYWQgaXMgbmVlZGVkIGJ5IHRoZSBz Y2FubmVyCmZpcm13YXJlIC91c3IvbG9jYWwvYmluL3UyMjJ2MDY3LmJpbgoj YWNlcmZpcm0gL2Rldi91c2JzY2FubmVyIC91c3IvbG9jYWwvYmluL3UyMjJ2 MDY3LmJpbgoKCiMgSWYgbm90IGF1dG9tYXRpY2FsbHkgZm91bmQgeW91IG1h eSBtYW51YWxseSBzcGVjaWZ5IGEgZGV2aWNlIG5hbWUuCgojIEZvciBVU0Ig c2Nhbm5lcnMgYWxzbyBzcGVjaWZ5IGJ1cz11c2IsIGUuZy4KIC9kZXYvdXNi L3NjYW5uZXIwIGJ1cz11c2IKCiMgRm9yIFNDU0kgc2Nhbm5lcnMgc3BlY2lm eSB0aGUgZ2VuZXJpYyBkZXZpY2UsIGUuZy4gL2Rldi9zZzAgb24gTGludXgu CiMgL2Rldi9zZzAKCiMtLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0t LS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0K IyBObyBjaGFuZ2VzIHNob3VsZCBiZSBuZWNlc3NhcnkgYmVsb3cgdGhpcyBs aW5lCiMtLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0t LS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0KCiMtLS0tLS0t LS0tLS0tLS0tLS0tLS0tLS0tLSBTQ1NJIHNjYW5uZXJzIC0tLS0tLS0tLS0t LS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0KIyBUaGVzZSBTQ1NJIGRldmljZXMg d2lsbCBiZSBwcm9iZWQgYXV0b21hdGljYWxseQpzY3NpIEFHRkEgKiBTY2Fu bmVyCnNjc2kgQ09MT1IgKiBTY2FubmVyCnNjc2kgQ29sb3IgKiBTY2FubmVy CnNjc2kgQUNFUlBFUkkgKiBTY2FubmVyCgojLS0tLS0tLS0tLS0tLS0tLS0t LS0tLS0tLS0tIFVTQiBzY2FubmVycyAtLS0tLS0tLS0tLS0tLS0tLS0tLS0t LS0tLS0tLS0tLS0tLQojIFRoZXNlIFVTQiBkZXZpY2VzIHdpbGwgYmUgcHJv YmVkIGF1dG9tYXRpY2FsbHkKIyAoVGhpcyB3aWxsIGN1cnJlbnRseSB3b3Jr IG9ubHkgb24gTGludXgpCgojIEJlbnEvQWNlci9WdWVnbyAzMTBVCnVzYiAw eDA0YTUgMHgxYTIwCgojIEJlbnEvQWNlci9WdWVnbyAzMjBVCnVzYiAweDA0 YTUgMHgyMDIyCgojIEJlbnEvQWNlci9WdWVnbyA2MjBVIC8gNjIwVVQKdXNi IDB4MDRhNSAweDFhMmEKdXNiIDB4MDRhNSAweDIwNDAKCiMgQmVucS9BY2Vy L1Z1ZWdvIDY0MFUKdXNiIDB4MDRhNSAweDIwNjAKCiMgQmVucS9BY2VyL1Z1 ZWdvIDY0MEJVCnVzYiAweDA0YTUgMHgyMDdlCgojIEJlbnEvQWNlci9WdWVn byAxMjQwVQp1c2IgMHgwNGE1IDB4MjBjMAoKIyBCZW5xL0FjZXIvVnVlZ28g MzMwMCAvIDQzMDAKdXNiIDB4MDRhNSAweDIwYjAKCiMgQmVucS9BY2VyL1Z1 ZWdvIDQzMDAKdXNiIDB4MDRhNSAweDIwZGUKCiMgQmVucS9BY2VyL1Z1ZWdv IDUwMDAKdXNiIDB4MDRhNSAweDIwZmMKCiMgQmVucS9BY2VyL1Z1ZWdvIDUz MDAKdXNiIDB4MDRhNSAweDIwZmUKCiMgQWdmYSAxMjM2VQp1c2IgMHgwNmJk IDB4MDAwMgoKIyBBZ2ZhIDEyMTJVCnVzYiAweDA2YmQgMHgwMDAxCnVzYiAw eDA2YmQgMHgyMDYxCgojIEFnZmEgU25hcHNjYW4gZTEwCnVzYiAweDA2YmQg MHgyMDkzCgojIEFnZmEgU25hcHNjYW4gZTIwCnVzYiAweDA2YmQgMHgyMDkx CgojIEFnZmEgU25hcHNjYW4gZTI1CnVzYiAweDA2YmQgMHgyMDk1CgojIEFn ZmEgU25hcHNjYW4gZTI2CnVzYiAweDA2YmQgMHgyMDk3CgojIEFnZmEgU25h cHNjYW4gZTQwCnVzYiAweDA2YmQgMHgyMDhkCgojIEFnZmEgU25hcHNjYW4g ZTQyCnVzYiAweDA2YmQgMHgyMGZmCgojIEFnZmEgU25hcHNjYW4gZTUwCnVz YiAweDA2YmQgMHgyMDhmCgojIEFnZmEgU25hcHNjYW4gZTUyCnVzYiAweDA2 YmQgMHgyMGZkCgojIEVwc29uIFBlcmZlY3Rpb24gNjYwCnVzYiAweDA0Yjgg MHgwMTE0Cg== --0-852755854-1059821968=:96798--