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Business Analyst with Call Center Experience Albany, NY 3-6 Months 2 BA's who must work n Albany - Good call center BA's Need to document current state environment - eventually need a requirementes doc - application call flow - - Work with dev team - current state environment - building out new environment in central region - end of life for current IVR system - technology - system is going to fail - not able to get parts - - identify the gap as what is and what can be converted to the new IVR platform - current is - Conversant - Edify Genesys ask the right question as to what is on the box and what goes where Regards, Raadia ________________________ Urooj Corporation Unlock Your Potential ! Inc. 500 Company Direct: 201-334-5256 email [EMAIL PROTECTED] Yahoo IM raadia_urooj Ranked No. 399 Inc 500 Fastest growing private companies in America. Ranked No. 33 in the Top Companies in New York-Northern New Jersey-Long Island, NY-NJ-PA Ranked No. 37 in the Top Companies in HR www.urooj.net ____________________________ The information contained in this message is sent in the strictest confidence for the addressee only. It is intended only for the use of the addressee and may contain legally privileged/confidential/proprietary information. If you have received this email in error you are requested to preserve its confidentiality and advise the sender. --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "SAP ABAP" group. To post to this group, send email to SAP-ABAP@googlegroups.com To unsubscribe from this group, send email to [EMAIL PROTECTED] For more options, visit this group at http://groups.google.com/group/SAP-ABAP -~----------~----~----~----~------~----~------~--~---
