Hello partner, *We are seeking a Sr. Systems Engineer in Philadelphia for 6 months. The pay is $35/hr as per skill level.*
Here is the reason for the need ... In late November the FTE dedicated to PBX support at the Plaza building in Philadelphia resigned. She supported the large Nortel PBX and was the primary customer contact, handling all MAC changes. She was also the point person handling the conversion of this Nortel PBX to VoIP under phase 1 of the PBX conversion project. The size of this conversion involves 1700 phones and is a complex undertaking. She was also performing VoIP Call Manager programming and support, NICE support, PBX software MACs, and voice network troubleshooting. In Sept. she became almost totally concentrated on the high profile and complex conversion of the Plaza PBX to VoIP. Due to the complexity of the conversion many of her other duties were moved to other PBX centric employees in the region. Any buffer in the PBX support teams was used up at that point. Then with her resignation in late Nov. we have had to pull an employee out of the field to pick up the Plaza conversion and this is causing a ripple effect in the regions, requiring staff supporting the Philadelphia Data Centers, data and server support, to begin taking calls outside of Philadelphia. Allocating work load to other team members is stretching thin coverage in Philadelphia, Delaware and South Jersey. In order to meet our milestone project dates and to meet our business requirements for implementations and day to day support, we require a contractor to provide both frontline, and backfill support, as we adjust our day to day resources. By not filling this requisition with a contractor we risk failing to provide our project and support deliverables to the business units. Alternatives would be to double up on workload, increase overtime, and increase the use of vendors, with their extended SLA's. Considering the situation, and the danger of overextending our staff, we believe a contractor resource is necessary. Here is the job requirements ... In order to meet our milestone project dates and to meet our business requirements for implementations and day to day support, we require a contractor to provide both frontline, and backfill support, as we adjust our day to day resources. By not filling this requisition with a contractor we risk failing to provide our project and support deliverables to the business units. Alternatives would be to double up on workload, increase overtime, and increase the use of vendors, with their extended SLA's. Considering the situation, and the danger of overextending our staff, we believe a contractor resource is necessary. Job Responsibilities: Requirements include supporting Cisco VoIP and the SL1 PBX network. Voice over IP (VoIP) skills, especially with Call Manager and Unity, a plus. Responsibilities will include the installation, configuration, maintenance of hardware/software and problem resolution of Cisco networking equipment. Must be able to work with Telco in resolving communications issues. Perform router/switch configuration, troubleshooting and be able to perform Rack & Stack functions. Coordinate with clients, development area management and staff, and vendors. Plan and coordinate installation dates with clients, development staff, network engineering, and vendors. Follows up with clients to ensure that service level agreements have been achieved and resolves any outstanding issues. Perform quality acceptance testing and coordinates or provides training to clients. The qualified candidate for this position will be working with both Voice and Data communications. Job Requirements: Candidate must be able to work in stressful situations, able to manage projects and have excellent written and oral communication skills. Minimum 3 plus year's experience Cisco networking. 5 plus years' customer support or service experience a must. Nortel PBX programming a plus. Position level may alter based upon skills of candidates. Preferred: CCNA certification and a College degree a plus but not a requirement. Selected candidate will be required to obtain their CCNA certification within 6 months after coming date of hire. Skills in Microsoft Word and Excel required. Mon - Fri, 8:00 AM - 5:00 PM. Candidate will be available 24/7 for priority one problems. Must be able to travel within the Northeast region, extending primarily from Philadelphia to Boston, with responsibilities in all the states from Delaware up to New England. Primary location is Philadelphia PA -- Regards, Anand Bandarupally Ling Technologies, Inc. I 9161 Liberia Ave, Suite 200 Manassas, VA 20110 Work: 703-880-2640 Extn.4007I Fax Toll Free 866-473-6904ian...@ling-tech.com I www.ling-tech.comI IM (No Emails on these IDs Please): anandbandarupa...@gmail.com I bsunny_2...@yahoo.com Note: This is not an unsolicited mail. If you are not interested in receiving our e-mails then please click reply this mail with REMOVE in subject line. --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "SAP ABAP" group. To post to this group, send email to SAP-ABAP@googlegroups.com To unsubscribe from this group, send email to sap-abap+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/SAP-ABAP -~----------~----~----~----~------~----~------~--~---
