HI PARTNER,

This is an immediate requirement Please send in the suitable resumes ASAP
with Rate and Contact details TO vani...@anthemtechinc.com

PLEASE NOTE **RESUME WITHOUT CONFIRMED RATE AND CONTACT INFORMATION (Phone #
and EMAIL ID) WILL NOT BE CONSIDERED.



*Production Support Analyst (2 needed)*

*Date needed: February 2009*

*Contract length: 12 months*

*Location: Need to relocate to Itasca, IL – or needs to be local*



  We currently have an opening in Itasca for a *Production Support
Analyst* with
strong drive and experience in providing production / operations support for
clients. The ideal candidate will have a strong background in operations,
server maintenance and software troubleshooting, as well as excellent
communication skills.

* *

*Responsibilities:*

   - Troubleshoot environment issues
   - Troubleshoot software application issues
   - Enter trouble tickets
   - Lead outage calls/troubleshooting bridges
   - Perform daily system health checks
   - Generate operational support reports
   - Provide status to the clients

*Qualifications:*

   - Excellent communication/English skills
   - 2+ years Linux command line knowledge for directories, files, folders,
   grep logs, read logs, etc


   - 2+ years environment troubleshooting skills
   - 2+ years software troubleshooting skills
   - Be capable of thinking "outside of the box" in investigating problems
   - Ability to provide clear and detailed status on what has been completed
   for the day
   - Ability to create simple and easy to understand summary reports for
   operations
   - Ability to work under pressure
   - Ability to work in teams as well as independently with little
   supervision
   - Proficiency tools, such as Word and Excel



Thanks & Regards
*Vanitha
*Recruiter
Anthem Tech Inc.
14150 A Willard Rd Suite 200 | Chantilly, VA 20151
Off: 571-252-7000 ext 102| Fax: (703) 955-7779
Email: vani...@anthemtechinc.com | Visit us at www.anthemtechinc.com

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