HI PARTNER, This is an immediate requirement Please send in the suitable resumes ASAP with Rate and Contact details TO vani...@anthemtechinc.com
PLEASE NOTE **RESUME WITHOUT CONFIRMED RATE AND CONTACT INFORMATION (Phone # and EMAIL ID) WILL NOT BE CONSIDERED. PLEASE CHECK THE REQUIREMENT WITH YOUR CONSULTANTS BEFORE SUBMITTING THE RESUME….. *Location: LANSING, MI Duration: 1 year* Project Name: Customers Project Description:(What project will the contractor be working on?) IPT Job Description:(What will the contractor do on that project?) Synopsis of Position: The Tier I Data Service and IPT Engineer is responsible for reactively monitoring customer data networks and Call Managers to provide fault isolation and remote troubleshooting. Perform routine tasks under the direct supervision of a more experienced Data / IPT Service Engineer. Act as a front-line interface to customers, accepting trouble reports and dispatching them to appropriate personnel and/or carriers. Reactively troubleshoot and diagnose problems on proprietary IP networks. Interact with Carriers and Customers to report events and/or resolution of events. Participate in tracking and prioritization of ticket-handling, including inter-shift turnover. Capable of training users in NOCC applications and system fundamentals. Ability to write basic documentation. Possess excellent communication skills and understanding of prioritizing escalation events is essential. Ability to follow instructions - both written and verbal. Required Degrees/Majors/Accreditations/Skills: Familiarity with basic Nortel and Cisco router commands and troubleshooting. Fundamental understanding of LAN and WAN systems. Fundamental understanding of Cisco and Unity Call Manager and VoIP systems. Strong inter-personal and communication skills. Capable of explaining simple procedures in writing or verbally. Good phone customer service skills. Required Certifications: CCNA Certifications or Higher. Desired Degrees/Majors/Accreditations/Skills: Applicant should have 2 yrs college or equivalent work experience. Degree area/certificate in computer science, computer engineering or related field. Previous proven experience in customer support, network operations, system administration. Ability to know what has to be done in a given situation. Ability to accept responsibility and meet deadlines. Motivated to advance. Position requires CCNA Certification or Higher with ability to demonstrate skills. The LNOC tours are (4) four - (10) ten hour days. They have a 1 hour lunch. The LNOC is a 24x7x365 operation. Candidates must be willing to work any and all shifts as assigned. Security background clearance will be required. Skills Inventory Skill Experience Need 1) Cisco Call Mangager Expert Desired 2) Cisco Unity Expert Desired 3) Cisco CER Expert Desired 4) Cisco Routing & Switching Expert Required 5) Customer Service Expert Required 6) Cisco Call Mangager Intermediate Required 7) Cisco Unity Intermediate Required 8) Cisco CER Intermediate Required -- Thanks & Regards *Vanitha *Recruiter Anthem Tech Inc. 14150 A Willard Rd Suite 200 | Chantilly, VA 20151 Off: 571-252-7000 ext 102| Fax: (703) 955-7779 Email: vani...@anthemtechinc.com | Visit us at www.anthemtechinc.com Disclaimer: We respect your online privacy. This is not an unsolicited mail. Under Bills1618 Title III passed by the 105th U.S Congress this mail cannot be considered Spam as long as we include Contact information and a method to be removed from our mailing list. If you have received this mail in error please notify the sender by replying with a ''REMOVE'' in the subject line and your email address shall be removed immediately from the mailer list. --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "SAP ABAP" group. To post to this group, send email to SAP-ABAP@googlegroups.com To unsubscribe from this group, send email to sap-abap+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/SAP-ABAP -~----------~----~----~----~------~----~------~--~---
