Hi Folks,
Hope you are doing well. Kindly share your resume on ne...@tresourceinc.com for below position. *TITLE: Business Analyst 1, IT CHANGE MANAGEMENT* *DURATION: Open ended* *LOCATION: Los Angeles, CA* *INTERVIEW MODE: * *1. **Phone* *2. **In-person* *JOB DESCRIPTION: JOB DESCRIPTION: Business Analyst – Global IT Change Management and Operations* *Education Required: *Bachelors degree, University level preferred Our client is a global leader in providing planning, design and management services in the transportation, facilities, and environmental markets. Ranked by Engineering News Record as #1 in various technical disciplines, we also offer specialized services to the technical support, mining and power, and international development assistance sectors. We are seeking a Change Management Specialist position in our Los Angeles, California office. *Job Description: *The Change Management Specialist will play an integral role in ensuring IT change management procedures and objectives are employed by the Infrastructure and Application Development team in their delivery of sustainable technology solutions. The ideal candidate will focus on the people side of IT and of change management including global business process, technology and organizational changes. They will work tirelessly to ensure IT staff adoption and usage of the change management process. The CM Specialist will drive the adoption of change management and create value by contributing to the demonstration of successful change results and outcomes to the business and IT management. While the Change Management Specialist does not have supervisory responsibility, this person will have to work through many others in the organization to succeed. The Change Management Specialist will act as a coach for senior leaders and executives in helping them fulfill the role of change sponsor. The Change Management Specialist may also provide direct support and coaching to front-line managers and supervisors as they help their direct reports through transitions. The Change Management Specialist will also support project teams in integrating change management activities into their project plans. The successful candidate will have a positive, professional attitude and will be able to work as a team player with Infrastructure and Software Development staff globally. The nature of the work will require that the candidate demonstrate initiative, responsibility, tact and flexibility. *Job Responsibilities:* - Apply a structured methodology and lead change management activities - Support change management for Infrastructure and Software Development at a global level - Support Project and Change Management communication efforts - Assess the change impact with global technicians and managers - Support training efforts - Consult and coach global IT and Software Development teams - Create change management strategy - Define and measure success metrics and monitor change progress - Support senior leaders - Coordinate efforts with other specialists - Identify and manage anticipated resistance - Integrate change management activities into project plan - Support organizational design and definition of roles and responsibilities - Assist with the management of the change portfolio and load - Track and report issues - Coach managers and supervisors · Monitor IT related incident and request tickets to ensure quality customer service *Job Requirements: * · 2 or more years of experience as a System or Business Analyst · Knowledge of IT operations · Experience with IT reporting tools · Excellent communication and writing skills; attention to detail · Ability to multi-task and demonstrate a sense of authority · Ability to adapt to communicate with global IT staff and respond quickly and authoritatively · Strong focus on accuracy and the ability to follow through · Works with minimal supervision and performs well a variety of tasks · Skilled with CA Unicenter Service Desk and\or a configuration management database (CMDB) · Familiar with internal, external SOX audit compliance processes and procedures · Experience with application development methodology, network and infrastructure terminology *Preferred assets include*: · Superior communication, interpersonal, and team building abilities · Efficient leader in a multi-cultural environment; global mindset · Broad knowledge IT Operations · Strong focus on enlisting group participation · Excellent troubleshooting and problem solving skills · Understanding of IT Change Management and Sarbanes-Oxley procedures Thanks and Regards Neera Yadav Technology Resource Group Inc. 3736 Hills-Dale Court Santa Clara,CA Office: 408-709-1760; Ext: 825 Fax: 408-884-2409 Email: ne...@tresourceinc.com www.tech-resource.com <http://www.google.com/url?q=http%3A%2F%2Fwww.tech-resource.com&sa=D&sntz=1&usg=AFQjCNE5SdHwEjXO6Eywf6CsrijiIZsngA> Gtalk/Yahoo: neerad23 -- You received this message because you are subscribed to the Google Groups "SAP ABAP" group. 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