*Job Title: PC Support* *Duration: 11 months*
*Work Location: Cynthiana, KY* *Job Description:* Minimal work direction needed, highly skilled and knowledgeable to the position and provides best practicing sharing within work group. Works with client to analyze and define the business process that needs an IT solution. Identifies and documents high-level requirements, maps future state of the solution, and ensures the system/solution meets business and user requirements. Responsibilities: Document and map business process and requirements for the future state of the IT solution. Identify and understand the end user's need. Facilitate the business process redesign and documentation as needed. *Primary Responsibilities include but are not limited to the following:* · *PC support & maintenance* · *Printer support & maintenance* · *Server 2008/ 2012 support including maintenance and patching* · Site Infrastructure & networking support · Project management · Provides technical product support, resolves level 3 problems and incidents; interfaces with vendor as needed for technical assistance. · Works with IT Infrastructure in coordinating system maintenance activities, including installation of software package, updates, and critical patches. · Provides minimal *Active Directory* Support · Conducts vendor business interactions such as reviewing quotes, overseeing support or maintenance issues, etc · Provide basic hardware and software troubleshooting · Diagnose broken hardware and work with vendor for warranty repair and replacement · Approve, test, and deploy software updates · Maintain inventory of all hardware · Monitoring and troubleshooting network connectivity · Monitors and conducts system backups with off-site storage. · Performs vulnerability remediation · Works with site management to improve production process through IT. · Analyze methods that reduce costs, improves performance, and increases efficiency. · Audit systems regularly to ensure compliance of standards and optimal utilization. · Use a ticketing system to respond to client requests. *Education:* 2 year degree is required but a 4 year degree would be preferred. Best Regards, *Fredric Miller | Sr. Recruiter*Pull Skill Technologies, Inc. Office: +1 201 497 1010 Ext: 104 | Fax: +1 201 641 0110 fred...@pullskill.com *------------------------------* Note: We respect your on-line privacy. This is not an unsolicited mail. Under Bill 1618 Title III passed by the 105th US Congress this mail cannot be considered Spam as long as we include contact information and a method to be removed from our mailing list. If you are not interested in receiving our emails then please reply with a *"REMOVE"* in the subject line. We truly apologize for the inconvenience caused. -- You received this message because you are subscribed to the Google Groups "SAP ABAP" group. To unsubscribe from this group and stop receiving emails from it, send an email to sap-abap+unsubscr...@googlegroups.com. To post to this group, send email to sap-abap@googlegroups.com. Visit this group at https://groups.google.com/group/sap-abap. For more options, visit https://groups.google.com/d/optout.
