*Hi,*


*Please share your consultant resume at chintan.s...@vegazva.com
<chintan.s...@vegazva.com>*



*Position : Major Incident Manager/*



*Operations Manager/ Reliability Engineer Location : Greensboro, NC
Duration : 6+ months Job Description:*

Responsibilities

•             Owns drives restoration and coordinates efforts for
customer’s Major Incidents across multiple support teams

•             Identifies own goals and determines how to achieve them;
works independently

•             Can detect underlying problems and patterns. Looks beyond the
obvious

•             Establish command and control structures for Major Incident
Management that dynamically expand depending on the situation

•             Foster and evangelize web scale IT best practices for Major
Incident Management including detection, triaging, assessment,
troubleshooting and restoration

•             Identify problems and implement solutions that address site
and infrastructure resiliency, availability and performance issues

•             Work with Level 3 and Level 4 support organizations in
understanding their technologies and facilitating knowledge transfer to
lower level support teams

•             Mentors others as necessary

•             Requirements

•             6+ years’ experience supporting large-scale web applications
and infrastructure as a technical Incident Manager, Operations Manager or
Site Reliability Engineer.

•             Strong analytical and problem solving skills

•             Ability to skillfully navigate tough situations both
internally and externally

•             Solid understanding of Microsoft and Linux based operating
systems

•             Understanding of database technologies including RDBMS (MS
SQL) and NoSQL

•             Knowledge of core ecommerce technologies including cloud, web
services and multi-tier architectures

•             Proficient in network fundamentals, including TCP/IP and load
balancing

•             Scripting capabilities in either Powershell, Perl or similar

•             This position requires regular on-call and weekend rotations





Minimum Experience Required: 5+ Years
Mandatory Skills: *ITIL Process Ops Consulting, Infra Consulting*



Regards,

Chintan Soni

IT Recruiter

US/Canada/India/Germany







Office:   +1-630-948-7723 (US) Ext. 407

chintan.s...@vegazva.com <b.tha...@vegazva.com>

vegazva.com <http://www.thegea.com/>

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