Hi, Hope you are doing great
I am looking candidate for my direct client for below mentioned position. If you could be interested or have any resource please reply with current updated resume. *Kofax/Rightfax Support * *Bloomington, IL * *Contract: 6+ years* *Description:* Provide 3rd Level service support and maintenance for Fax solutions (Kofax / Rightfax software) and faxing services infrastructure. Technical Skills/Experience view: · Fax server technology experience desired · Telephony/Network environment knowledge; Understanding of TCP/IP; Telecommunications · Windows Operating System/Windows Server 2008/Windows server administration experience · Server Virtualization experience Nice to have level skills · Experience with HP Service Manager · Handle daily support responsibilities in accordance with Service Management · Provide daily monitoring of the Fax server environment · Address service management incident/problem/change/etc. tickets · Serve as Service Coordinator for the fax server environments · Engage with Business Partners to manage and resolve issues · Take ownership of critical faxing issues and ensure that the issue is driven to resolution (e.g. facilitate analysis and assessment proceedings, and provide options and recommendations on final resolution) · Communicate issues to key stakeholders, business partners, and leadership. · Facilitate and manage continuous improvement proceedings of internal 3rd level support processes; enable provision of data and reporting to support recommended actions. · Analyze, assess, and implement enhancements in service artifacts (e.g. Knowledge Items, job aids) to enhance service provision and service management. ------------------------------ Umang Agarwal *Technical Recruiter* *SriMatrix Inc* 1255 West 15th Street, Suite 815 Plano, TX 75075 *A Certified Minority & Woman Owned Business Enterprise (MWBE)* Ph No: 732-902-0873 *um...@srimatrix.com <parit...@srimatrix.com>* -- You received this message because you are subscribed to the Google Groups "SAP ABAP" group. To unsubscribe from this group and stop receiving emails from it, send an email to sap-abap+unsubscr...@googlegroups.com. To post to this group, send email to sap-abap@googlegroups.com. Visit this group at https://groups.google.com/group/sap-abap. For more options, visit https://groups.google.com/d/optout.
