Hi

Please let me know your interest for this position

Reply back with expected hourly rate

 

Interview Mode-In Person Only 

 

Location: Little Rock, AR

Duration: 6+ months

Rate: Open

 

Job Description

The Functional Architect is required to be an expert user in AOC
applications provided to the courts and to have a high level of
understanding of relevant court business processes.    The Functional
Architect is responsible for providing direction and analysis on issues that
require escalation.  The Functional Architect is responsible for identifying
and detailing opportunities for improvement with internal processes,
training, and the quality of service.   The Functional Architect reports to
a Business Analyst.  

 

Job Duties:

.         Produce accurate and complete business process documentation and
workflows to use in system configuration, data conversion, training
materials, and application support

.         Analyze impacts to software applications throughout all phases of
projects 

.         Work with application developers to translate high-level business
requirements into functional and technical specifications

.         Propose changes to validation tables, code tables, and rule tables


.         Maintain system expertise by participating in testing of training
materials, software patches, upgrades, configuration, and data conversion
results

.         Analyze the impact of data conversion designs and document process
changes that result from data conversions

.         Create specification requirements for documents and reports and
update change tracking documentation 

.         Develop documents and documentation for court use

.         Conduct application training sessions and provide support to end
users, both in-person and remote

.         Provide business process information to the training personnel for
development of training materials 

.         Review training issue logs for impacts to business processes,
configuration, security settings, and on-site support

.         Maintain and troubleshoot training equipment, such as computers,
projectors, and other audiovisual devices

.         Be familiar with agency policy and procedures

.         Extensive in-state travel with overnight stays to Arkansas courts
is required (approximately 75%)

.         Ability to accurately enter information into a computer, accessing
information from a computer, and verifying information on a screen.

.         Duties involve utilizing automated equipment

.         Other duties as assigned

 

Qualifications:

Education

The formal education of a bachelor's degree is required.  A bachelor's
degree in Business Administration and a Master of Business Administration or
equivalent are preferred. 

 

Experience

Three years of experience in conducting business analysis is preferred.
Knowledge of client court processes and understanding the use of technology
in court software is highly desirable.  The Functional Architect will have
regular contact with elected court officials and court staff, department
staff, other state agency/institutions personnel.   As a representative of
the AOC, the Functional Architect is expected to maintain a high degree of
integrity, decorum, and respect for court personnel at all times.  

 

Knowledge, Skills, Abilities

.         -Knowledge of Arkansas court business processes and procedures 

.         -Knowledge of project management and process improvement
methodologies

.         -Excellent oral and written communication skills, including the
ability to communicate effectively with court and non-court, legal and
non-legal, technical and non-technical personnel

.         -Exceptional analytical and creative problem solving skills

.         -Strong computer skills with proficiencies in Microsoft Office,
Visio, and Outlook

.         -Ability to accurately chart existing business processes, provide
thorough analysis, and recommend improvements 

.         -Ability to add and modify system codes to satisfy functional
requirements 

.         -Ability to analyze and evaluate comparative data, graphically
represent work flows, and present in front of large groups

.         -Ability to provide classroom training on the use of the
applications and provide application support to court end users

.         -Ability to identify gaps and define functional requirements for
system usage and reporting of data out of the systems

.         -Ability to effectively multitask, well under pressure, and meet
deadlines  

.         -Ability to travel in state, often with overnight stays, sometimes
on short notice

 

Skills Needed

Business Analysis        Required         3 Years

Business Process Documentation       Required         3 Years

End User Training                   Required         3 Years

Multiple Concurrent Projects Required         3 Years

Develop Training Material     Required         2 Years

Profeciency with Microsoft Office, Visio, and Outlook          Required
3 Years

Superior Presentation Skills    Required

Excellent Communication Skills          Required

Knowledge of Arkansas Court Business Process & Procedures          Highly

 

 

 

 

 

 

Thanks
Archit
 
Archit Jain
Software People Inc.
 <mailto:bhaskar.nain...@softwarepeople.us> archit.j...@softwarepeople.us
Ph: 631-739-8782 C Fax: 631-574-3122
Gtalk: ajain0102

Certifications: NY MWBE, VA SWaM, DE OMWBE, MA MWBE

 

 

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