Hi

Please let me know your interest for this position

Reply back with expected hourly rate

 

Interview Mode- In Person Only

 

Location: Chester, VA

Duration: 3+ months

Rate: Open

 

Job Description

The Service Delivery Manager- server & storage:   functions as the business
owner for delivery of server and storage computing strategies, process and
programs. Serves as the subject matter expert for defining the server &
storage services portfolio.  Other services such as Disaster Recovery or
datacenter facility oversight may be assigned.  Participates in the IT
leadership and relationship management discussion about the shape and
contents of this portfolio. 

 

Extensive knowledge and experience with server and storage services
technologies, standards and practices.

.         Ability to oversee the server and storage services lifecycle from
strategic planning to operations and financials.

.         Industry expertise required to specify business requirements for
current & future services.

.         Ability to perform server and storage technology and operational
assessments to manage portfolio.

.         Excellent technical awareness and understanding of technology and
process for managing server and storage services including applications in
use.

.         Understands business priorities and the business criticality of
the computing platforms and applications.

.         Understands best practices in service management including
contract and vendor management in an outsourcing or shared service
environment.

.         Proven ability to manage delivery of services to negotiated
Service Level Agreements (internal and external)

.         Skilled in oral and written communication as it pertains to
interpreting technical information and business needs.

.         Demonstrated ability to work with all levels of management,
customers, and vendors to resolve problems.

.         Proven ability to manage projects using project management
methodology, interpret complex information and provide informed analyses.

.         Understanding of outsourcing contracts and the service delivery
management implications. 

.         Experienced in creating and managing budgets and managing complex
technical operational environments.

 

Preferences:  

B.S. degree in Computer Information Systems or demonstrated equivalent
(education and/or equivalent work experience); experience in State/Agency
and a thorough understanding of VITA's IT Infrastructure support model is a
plus.  PMP certification desirable.  ITIL Foundations certification
desirable.

 

Skills Needed          

Extensive knowledge and experience with server and storage services
technologies, standards and practices            Required         5 Years

Ability to oversee the server and storage services lifecycle from strategic
planning to operations and financials.            Required         5 Years

Ability to perform server and storage technology and operational assessments
to manage portfolio.       Required            5 Years

Understands business priorities and the business criticality of the
computing platforms and applications Required            5 Years

Understands best practices in service management including contract and
vendor management in an outsourcing or shared service environment
Required         5 Years

Proven ability to manage projects using project management methodology,
interpret complex information and provide informed analyses.    Required
5 Years

Experienced in creating and managing budgets and managing complex technical
operational environments            Required         5 Years

Experience in State/Agency and a thorough understanding of VITA's IT
Infrastructure support model      Highly desired            1 Years

PMP certification desirable    Highly desired            1 Years

ITIL Foundations certification desirable.        `Highly desired           1
Years

 

 

Thanks
Archit
 
Archit Jain
Software People Inc.
 <mailto:bhaskar.nain...@softwarepeople.us> archit.j...@softwarepeople.us
Ph: 631-739-8782 C Fax: 631-574-3122
Gtalk: ajain0102

Certifications: NY MWBE, VA SWaM, DE OMWBE, MA MWBE

 

 

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