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Reply back with expected hourly rate

 

Interview Mode- Phone/Skype

 

Location: Montoursville, PA

Duration: 9+ months

Rate: Open

 

Job Description:

Candidates require advanced working knowledge in the client and server
technologies as it relates to Computer Aided Drafting and Design (CADD).
Candidates will provide assistance to the Client CADD Support personnel, and
will help maintain the CADD/Geospatial sites 

Candidates will support regional sites throughout the Commonwealth, either
in person or remotely.  Must possess the ability to provide support and
troubleshooting services for multiple software products, specialized
hardware peripherals and document management system.  Support will include
troubleshooting specialized CADD/Engineering software and hardware that may
result in remedial action and routine system maintenance.

Candidates will be required to possess the ability to provide assistance
when configuring, evaluating and developing operational and data standards
for new CADD software.

Candidates shall possess the ability to provide proficient technical
software support, development, configuration and assist with drafting/design
standard creations for Highway Administration business needs using Bentley
Microstation drafting and design software. 

Candidates will be required to possess the ability to complete basic
scripting and macro programming assignments for enhanced tool functionality.
Candidate must possess the ability to analyze, plan, design, develop, test,
debug, maintain and document applications of limited complexity.  Knowledge
in one or all is preferred but not a requirement:  SQL, .NET, IBM App Scan,
Crystal Reports, Visual Studio and Team Foundation Server to provide
programming assistance in CADD applications and web design.

Candidate will be required to create, read, understand and follow technical
manuals, schematics, and processes in the English language.   Specific
knowledge required in LAN/WAN, TCP/IP, Remedy, MS Windows, RDP, and SCCM.
The candidate may also be required to document technical processes.  Strong
team leadership, customer service skills, and a high level of attention to
detail are also required.  

Candidate will have ability to train users in CADD products and take the
lead in providing user assistance at a Tier 1 and Tier 2 level support. 

Candidate will have the ability to take the lead during team deployments
remaining focused to stay on schedule, on task, provide guidance to on-site
staff and appropriately engaging core deployment teams when needed. 

Candidate will provide assistance when planning, scheduling, conducting
hardware deployments and inventory; which can include device imaging,
product testing, documentation and product deployments as needed.

Occasional travel to other districts and/or overnight travel for training
may be required.  Candidates must possess a valid driver's license and use
their personal vehicle to travel to and from sites, as well as transport
computer equipment such as computers, monitors, and printers. Client will
cover expenses falling within The Commonwealth's Expense Reimbursement
Guidelines and Policies.  Please discuss the travel requirements with each
candidate prior to submission to ensure they are willing and able to meet
Client's expectations. 

Candidate must have strong communication skills both written and spoken in
the English Language.  Candidate must also have the ability to read and
write technical manuals, understand and follow technical manuals, schematics
in the English language.

 

Skill Requirements and Experience

.         Required Microsoft Certified Professional (MCP) or Required: 4+
years on the job experience providing Client and Server based software
support which includes technical user support, creation/maintenance of user
documentation and training, administrative configuration, development and
site management.

.         Microsoft Client OS Windows 7 and above, staying abreast to
emerging OS.

.         Windows Server OS 2008 and above, staying abreast to emerging OS.

 

Microsoft Certified Professional                    Preferred

Technical User and Administrative Support Microsoft Client OS Windows 7 and
above      4+ Years          Required

Technical User and Administrative Support Microsoft Server 2008 and above
4+ Years          Required

 

Highly desired 4+ years working, support experience which includes technical
user support, creation/maintenance of user documentation and training,
administrative configuration, development, and site management for the
following:

.         Adobe Professional and BlueBeam or similarly related PDF
Solutions. 

.         Symantec Ghost/Microsoft OSD Imaging

.         Veritas/Seagate Backup Exec

.         Microsoft SCCM 2010 and highier

.         Symantec Recovery Tools

 

Site Management and Administrative Support using Microsoft SCCM 2010 and
higher     4+ years          Desired

Site Management using imaging solutions Symantec Ghost or Microsoft OSD
Imaging      4+ years          Highly Desired

Site Management and Administrative Support Experience using Disaster
recovery software solutions such as Veritas/Seagate Backup Exec and Symantec
Recovery Tools            4+ years          Highly Desired

Technical User Support and Development using Adobe Professional/Blue Beam or
Similarly related PDF solutions            4+ years          Required

 

Required 2 + Years, desired 4+ years working, support experience which
includes technical user support, creation/maintenance of user documentation
and training, administrative configuration, development in Computer Aided
Design and Drafting Engineering Software.  (Candidates are required within 1
year to complete Bentley Training* as noted)

.         Bentley Suite of Products approved by Client for production use
(list below)

Bentley Microstation/Bentley View (SS2 and above) 4+ years          Required

Bentley Inroads Survey/Inroads  (SS2 and above)      Min 2 years    Highly
Desired

Bentley OpenRoads (SS4 and emerging)        Min 2 years    Highly Desired

Bentley ProjectWise   Min 2 years    Desired

Bentley ProjectWise Interplot Server/Client and Interplot Organizer
4+ years          Required

 

Required 4+ years, desired 7+ years experience providing software and
hardware technical support, troubleshooting experience, administrative
configuration, development and management:

.         Color and B&W Large Format Plotters (preferably:  HP, OCE and KIP)

.         Color and B&W Scanners

 

Maintenance and Service Experience with Large Format Plotters (B/W and
Color)            4+ years          Required

Administrative Troubleshooting Experience with Large Format Plotters      4+
Years          Required

Hardware Interfacing/Software Settings Configuration Experience with Large
Format Plotters/Scanners (B/W and Color)  4+ years          Required

User/Technical Interfacing experience with KIP Devices/Scanners  2+ years
Desired

 

Required 2+ years min, highly desired 4+ years' experience providing user
support, software development/customization and configuration support for
the following CADD based products: 

.         GeoMedia Software

.         Delorme XMAP 

.         AutoTurn

.         Understanding 3d-modeling technologies, Lidar processing and
Point-Cloud

.         Trimble CADD Survey software and survey data collecting
peripherals (data collectors)

Knowledge with Trimble CADD Survey Software to provide User Support and
administrative support       4+ years              Desired

Knowledge with AutoTurn to provide user support and administrative support
4+ years          Desired

Knowledge with Delorme XMAP to provide User Support and administrative
support        4+ years          Desired

Required Understanding 3-d modeling technologies, lidar processing and Point
clouds     2+ years          Required

 

Required 2+ years min knowledge, highly desired 4+ years knowledge in one or
all SQL, .NET, IBM App Scan, Web Design, Crystal Reports, Visual Studio to
provide programming assistance in CADD applications to enhance tool
functionality.

Programming knowledge .Net, SQL, Web Design, Visual Studio       2+ years
Required

 

Bentley Suite of Products approved by Client for production use

.         Microstation*

.         Inroads/OpenRoads 

.         Interplot Organizer *

.         Descartes

.         Bentley View*

.         gINT Professional 

.         Inroads

.         Power Inroads

.         Inroads Storm & Sanitary

.         Inroads Survey

.         Leap Bridge

.         ProjectWise Interplot Server*

.         ProjectWise Interplot Client*

.         PondPack

.         Staad Pro and other emerging products as Client 

 

Emerging Bentley Suite of Products

.         OpenRoads ConceptStation

.         Inroads/OpenRoads 

.         ProjectWise* 

.         Subsurface Utilities and Design Analysis

.         Structural Enterprise

 

Training must be completed within 1 year

 

Other Products:

.         BlueBeam

 

Skills Needed 

Microsoft Certified Professional                    Desired

Technical User and Administrative Support Microsoft Client OS Windows 7 and
above      Required         4 Years

Technical User and Administrative Support Microsoft Server 2008 and above
Required         4 Years

Site Management and Administrative Support using Microsoft SCCM 2010 and
higher     Desired           4 Years

Site Management using imaging solutions Symantec Ghost or Microsoft OSD
Imaging      Highly desired            4 Years

Site Management/Administrative Support Exp using Disaster recovery software
solutions such as Veritas/Seagate Backup Exec/Symantec Recovery Tools.
Highly desired            4 Years

Technical User Support and Development using Adobe Professional/Blue Beam or
Similarly related PDF solutions.            Required         4 Years

Bentley Microstation/Bentley View (SS2 and above) Required         4 Years

Bentley Inroads Survey/Inroads (SS2 and above)       Highly desired
2 Years

Bentley OpenRoads (SS4 and emerging)        Highly desired            2
Years

Bentley ProjectWise   Desired           2 Years

Bentley ProjectWise Interplot Server/Client and Interplot Organizer
Required         4 Years 

Maintenance and Service Experience with Large Format Plotters (B/W and
Color)            Required         4 Years

Administrative Troubleshooting Experience with Large Format Plotters
Required         4 Years

Hardware Interfacing/Software Settings Configuration Experience with Large
Format Plotters/Scanners (B/W and Color)  Required         4 Years

User/Technical Interfacing experience with KIP Devices/Scanners  Desired
2 Years

Knowledge with Trimble CADD Survey Software to provide User Support and
administrative support       Desired            4 Years

Knowledge with AutoTurn to provide user support and administrative support
Desired           4 Years

Knowledge with Delorme XMAP to provide User Support and administrative
support        Desired           4 Years

Required Understanding 3-d modeling technologies, lidar processing and Point
clouds     Required         2 Years

Programming knowledge .Net, SQL, Web Design, Visual Studio       Required
2 Years

 

 

Thanks
Archit
 
Archit Jain
Software People Inc.
 <mailto:bhaskar.nain...@softwarepeople.us> archit.j...@softwarepeople.us
Ph: 631-739-8782 C Fax: 631-574-3122
Gtalk: ajain0102

Certifications: NY MWBE, VA SWaM, DE OMWBE, MA MWBE

 

 

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