Hello Friends, Hope you doing well..!! Please let me know if you have any good resources having all the skills mentioned. Please feel free to call or mail me with updated resume and best rate ASAP.
*Job Title : Network Engineer / Call Center support role Location : Bloomington, IL Duration : 10+ Months Contract* *Contact / Call Center support role Experience with some or all of the following:* -At least 4 years experience in Complex call routing and scripting skills -At least 4 years experience in Contact Center voice application design -At least a year experience in Tier III level contact center troubleshooting -2-4 years experience in Cisco Intelligent Call Manager (ICM) scripting -2-4 years experience in AT&T Route IT! scripting -Good exposure on Avaya PBX advanced vectoring and Avaya Interactive Response (AIR) -Having experience in Cisco Unified Contact Center Enterprise (UCCE) -At least 2 years experience in Cisco Voice Portal (CVP) -At least a year experience in HP Service Manager *DESIRED SKILLS/QUALITIES:* Strong customer service and results focus Strong organizational, communication, and interpersonal skills. Strong problem resolution and decision making skills. Working both independently and in a team environment Ability to handle competing priorities. Able to consult other Business areas Sound decision-making ability regarding matters of moderate to high complexity and importance Strong analytical and problem-solving skills to solve complex problems logically and systematically Self-motivated; Ability to work independently on matters of moderate to high complexity and importance with only broad direction. High technical aptitude Thanks & Regards Kavi Johnson |IT Technical Recruiter Off: 201.257.5081 ext 289| Fax :201 727 9296 k...@catstaffing-us.com | www.catamerica.com -- You received this message because you are subscribed to the Google Groups "SAP ABAP" group. To post to this group, send email to sap-abap@googlegroups.com. To unsubscribe from this group, send email to sap-abap+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/sap-abap?hl=en.
