HI Associate,

* Hope you are doing well.

please find the below requirement and get back to me if you have any
resource.

Please send the profiles to [email protected] <[email protected]>t*

*
*

*Note:- work Authorization copies are mandatory for submission, (H1B or EAD)
*

 *Requirement :*

* *

*Role Title            : Business Analyst*

*Location               : Bloomington, IL*

*Duration              : 7 Months*

* Rate                   : $40/hr on c2c
*

*                                                  *

*Responsibilities*



*Design Skills: *



·         Experience in designing and managing service catalog for business
and technical services in a large enterprise (10,000+ employees)

·         ITIL V3 certification with working knowledge of service catalog
management process, policies, principles, methods, and techniques

·         Hands on experience with HP Service Manager 8.x, 9.x toolset

·         Experienced in identifying services and mapping to business and
technical functions

·         Working with SMEs, able to verify/validate existing services and
migrating to new toolset

·         Past experience in identifying and associated risks prior to
services becoming live

·         Hands on experience in identifying service requirements, document
business requirements, and drivers associated with SLEs

·         Able to liaison with other service design and planning activities
already in motion

·         Knowledge of service portfolio management is a plus

·         Able to capture and document service details, current service
status, and identify services interdependencies
Good communication skills (written and verbal) are required in order to
successfully communicate with customers and users with respect to service
management practice

*LEO*
*Global Resource Management, Inc. (GRMI)*

*678 935 0363 (Direct)
*678 807 2692(Fax)
[email protected] Gtalk : [email protected]
www.grmi.net
GRMI...Not Just a Name...A Commitment to Excellence

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