*Please respond to chandrak...@nulogicsolutions.com* * *
*Required Voice System Administrator * *Location: - Washington, DC* *Duration : 6 Months* * * *Description* Qualified candidates will have hands on experience with: • AVAYA System Administration (ASA) • AVAYA Modular Messaging • AVAYA ONE-X • AVAYA IQ Reports • AVAYA CMS Administration and troubleshooting • AVAYA CMS Supervisor • AVAYA Call-back Assist • Cisco Call Manager • CISCO Unity Call-Handler administration • CISCO Bulk Edit Utility • CISCO Bulk Administration Tool (BAT) The Tier 1 Systems Administrator should have a solid understanding and experience with moves, adds, changes on both Avaya Communications Manager, and Cisco Unified Communications Manager. He or she must have strong writing skills and excellent interpersonal and customer service skills. The Tier 1 System Administrator will be expected to work independently and as part of team in support of small to large installations and/or migration projects. He/she will be a strong communicator and capable of gathering call-center requirements, assisting customers with technical inquiries regarding the capabilities of the contact-center solutions he/she will support. He/she will be comfortable managing multiple customer priorities at any given time and understand the importance of detailed and accurate documentation, diagrams/Visio, and ticket tracking. Candidate will also be working in an Help Desk environment on an ACD assisting our customers and our field technicians. -- You received this message because you are subscribed to the Google Groups "SAP ABAP" group. To unsubscribe from this group and stop receiving emails from it, send an email to sap-abap+unsubscr...@googlegroups.com. To post to this group, send email to sap-abap@googlegroups.com. Visit this group at http://groups.google.com/group/sap-abap. For more options, visit https://groups.google.com/groups/opt_out.
