*Max Rate: $ 50/hr CTC*


Hello,

Hope you are doing well.

Please let me know your interest for below position.



Appreciate your quick response...

Redmond, WA

Long Term



*Server Engineer *

•Remote support for the servers under MSIT monitoring.

•Provide incident support for the hardware related events that occurs on
physical servers and resolves them remotely as much as possible and
escalates to site services teams as necessary.

•Responsible for end-to-end incident management scope.

•Handle proactive and reactive tickets to restore the server/services.

•Work with third party support teams for handling hardware issues.

•Work with Telco providers to ensure smooth network operations

•Console Monitoring

•Escalation Management

•Knowledge Management

•User & stakeholder management

•Problem Management

•Participate in Major Incident calls and help drive resolution

•Extended Third Party Interaction as required

•Participation in Projects / Initiatives

•Extended user communication needs

Necessary skills

•Windows Server 2012 / 2012R2 / 2008

•Troubleshooting core OS issues

•Failover clustering

•DNS/DHCP scopes

•Virtualization with Hyper-V

•Active Directory

•Understanding of basic networking and storage

•MCSA/MCSE - 2012

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