Hi, I hope you are doing great.
Please find the below our *direct client requirement* and please send me your consultants resume to *cmat...@aptude.com <cmat...@aptude.com>* *Job Title: Oracle Apps Developer Location: Ada, MIDuration: 12+ Months* Position: Lead Support Specialist Position Responsibilities: • Should have experience handle Level 2 Production Support and hands on Experience on Oracle Application Oracle E-Business Suite R12. • Must have 5-7years of hands-on experience on Oracle EBS in Support type or implementation of projects. • Able to lead and guide a team of support specialist. • Accountable for the management and communication of all incident tickets to relevant personnel and Affiliates to provide efficient, timely and effective remedies to issues and requirements, ensuring that business disruption is minimized. • Acting as first point of escalation when SLE’s are not met. • Allocating work, managing resources, defining performance levels, and managing performance. • Serves as Liaison between the Service Desk and the project team, focused on the current solution and that is functions as designed. • Assist users with problems and provide resolution to issues independently. • Provide Root Cause Analysis, recommended resolution and communicate to Level 3 Production Support to resolve issues. • Functional Knowledge on at least three core modules of Oracle E-Business Suite E12. • Experience in opening, managing, and resolving Oracle SRs with Oracle Support Requirements • Bachelor degree in related field or equivalent experience • 5 years IT related experience. • 5 to 7 years of Oracle application experience with various modules in Oracle E-Business Suite R12 • Fluent in English • Strong systems/process orientation with demonstrated analytical thinking, organizational skills and problem solving skills. • Working knowledge of software development and support methodologies. • Understand various essential business functions of an organization. • Understanding of functional concepts & flow of Oracle Application Modules. • Ability to work effectively in a multi-cultural environment with minimal supervision • Ability to handle demanding work situations with multiple priorities. • Ability to interface with business users independently. • Applicants must be willing to work in Ada, Michigan, United States of America. • Experience in using BMC Remedy ticketing tool will be value added. Preferred Qualifications and Skills • Oracle certification is a plus. • Working knowledge of software development and support methodologies • Knowledge and familiarity in underlying Oracle ERP applications database architecture, as well as Oracle database and development tools (PL/SQL, SQL Plus, Forms, Reports) need production support exp Thanks Chandra Sekhar Email *--cmat...@aptude.com <--cmat...@aptude.com>* Ph--630-883-4515 Ext--423 Aptude Inc.. 1387 Wind Energy Pass Batavia, IL 60510 www.aptude.com -- You received this message because you are subscribed to the Google Groups "SAP-Bangalore" group. To unsubscribe from this group and stop receiving emails from it, send an email to sap-bangalore+unsubscr...@googlegroups.com. To post to this group, send email to sap-bangalore@googlegroups.com. Visit this group at http://groups.google.com/group/sap-bangalore. For more options, visit https://groups.google.com/d/optout.
