Hi, Hope you are doing well.
I am *Deepak* from *Tekshapers Software Solutions*. I am looking for a *Senior Technical Support Specialist (**Kennesaw**, GA Or Remote).*Please go through the below job description and let me know if you are available. Thanks *Role: Senior Technical Support Specialist* *Client: Breckenridge Group* *Location: Kennesaw, GA OR Remote* *Website: www.breckgrp.com <http://www.breckgrp.com>* *Duration: 3-6 month contract* *Responsibilities:-* This position is responsible for maintaining and monitoring end-user workstation functionality including software installation, end-user support and training tasks to ensure end-user workstations and network performance meet company and user requirements. - Monitor, respond to and update/close work orders and tickets assigned from the help desk - Provide support to staff on all company-supported applications - Troubleshoot computer problems, determine source, and advise on appropriate action. - Administer end-user workstations and supports end-user activities - Investigate user problems, identify the source, determines possible solutions, test and implement solutions - Install, configure, and maintain personal computers, networks, workstations, file servers, network cabling, VOIP telephone system and other related equipment, devices, and systems - Add/upgrade and configure disk drives, printers, and related equipment - Perform and/or oversee software and application installation and upgrades - Plan and implement network security, including maintaining firewalls, configuring VPN, managing host security, file permissions, file system integrity, and adding and deleting users - Troubleshoot networks, systems, and applications to identify and correct malfunctions and other operational difficulties - Develop and conduct various training and instruction for system users on operating systems and other applications - Assists with setting up new offices and offices moves as needed - Travel may be required up to 10% including overnight travel. *Technical Skills required:* - *Active Directory* - *Microsoft O365* - *VMware* - *Networking (Cisco preferred)* *Qualifications:* - *Microsoft certification * *At least 5 years of experience.* *Thanks & Regards* *Deepak Chandani* *Executive- Talent Acquisition * *dee...@tekshapers.com <dee...@tekshapers.com>* *Tekshapers Inc* *1441 E. Maple Rd, Suite # 301, Troy, MI 48083 * *WMBE Certified | E-Verified Company | ISO 9001:2008* -- You received this message because you are subscribed to the Google Groups "SAP-Bangalore" group. To unsubscribe from this group and stop receiving emails from it, send an email to sap-bangalore+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/sap-bangalore/CA%2BD2gSBo4Rn2ipuK22zcsNuFUichYmzPdaLXTt4iOL0AfH4GSA%40mail.gmail.com.