Hi,
Greetings of the Day!!! Hope you are doing well.
This is Swaroop from Tekmark Global Solutions. We have a urgent position with
one of our Direct Client. Please go through the job description given below.
If you are comfortable and interested, please do send in the following-
1. Updated resume in Word format with contact details (phone number and
email id).
*Network Engineer *
Requirement Number: 69871
Assignment Location:Lansing, Michigan
Rate : 40/hr max
Pay Rate: Open
Skills: CCNA; CCNP; Cisco; Cisco Routers; LAN; MCSE; VoIP; WAN
Descriptions:
**Required Certifications: CCNA**
1)Cisco Call ManagerExpert Required
2)Cisco UnityIntermediate Required
3)Cisco IPCCExpert Required
4)Cisco CERExpert Required
5)Cisco Routing & SwitchingExpert Required
6)Customer ServiceExpert Required
Telecom / Network Technician
VoIP Account
VoIP
Synopsis of Position:
The Tier I Data Service Engineer is responsible for reactively monitoring
customer data networks and providing fault isolation and remote
troubleshooting.
Perform routine tasks under the direct supervision of a more experienced
Data Service Engineer.
Act as a front-line interface to customers, accepting trouble reports and
dispatching them to appropriate personnel and/or carriers.
Reactively troubleshoot and diagnose problems on proprietary IP networks.
Interact with Carriers and Customers to report events and/or resolution of
events.
Participate in tracking and prioritization of ticket-handling, including
inter-shift turnover.
Capable of training users in NOCC applications and system fundamentals.
Ability to write basic documentation.
Possess excellent communication skills and understanding of prioritizing
escalation events is essential.
Ability to follow instructions - both written and verbal.
Required Degrees/Majors/Accreditations/Skills:
Familiarity with basic Nortel and Cisco router commands and troubleshooting.
Fundamental understanding of LAN and WAN systems.
Fundamental understanding of Call Manager and VoIP systems.
Strong inter-personal and communication skills.
Capable of explaining simple procedures in writing or verbally.
Good phone customer service skills.
Required Certifications: CCNA,CCNP and MCSE Certifications or Higher.
Desired Degrees/Majors/Accreditations/Skills:
Applicant should have 2 yrs college or equivalent work experience. Degree
area/certificate in computer science, computer engineering or related field.
Previous proven experience in customer support, network operations, system
administration. Ability to know what has to be done in a given situation.
Ability to accept responsibility and meet deadlines. Motivated to advance.
Position requires CCNA,CCNP and MCSE Certifications or Higher with ability
to demonstrate skills.
*Swaroop Pillai*
**
Recruiter
Tekmark Global Solutions
[EMAIL PROTECTED]
www.tekmarkinc.com
success is a journey not a destination. . but i don"t like journey so for me
it is a destination
------------------------------------------------------------------------
This message is for the designated recipient only and it, as well as any
attachments, may contain privileged, proprietary or confidential
information. If you are not the intended recipient, do not read, copy or
distribute it. Please notify the sender immediately and delete the original
at once. Any other use of the email by you is prohibited. Thank you.
--~--~---------~--~----~------------~-------~--~----~
You received this message because you are subscribed to the Google Groups "SAP
BASIS" group.
To post to this group, send email to SAP-BASIS@googlegroups.com
To unsubscribe from this group, send email to [EMAIL PROTECTED]
For more options, visit this group at http://groups.google.com/group/SAP-BASIS
-~----------~----~----~----~------~----~------~--~---
