Hi Partners,
Warm Greetings, we have an urgent requirement for the following position. Job Profile: Systems Administrator Location : Austin, TX Duration : 9 months Start Date: ASAP Rate : DOE Skills Required: Experience with wireless messaging (BES), telephony, business continuity/disaster recovery, and Software-as-a-Service (SaaS), SMTP, DNS, SaaS Skills Preferred: ITIL V3 Certification, Microsoft Windows/Exchange certification a plus. Job Description: **Support Engineer with at least 2 years experience with systems administration in medium to large size enterprise environment. Demonstrated real-world experience with Microsoft Exchange, Active Directory, and other Microsoft technologies is required. Experience with wireless messaging (BES), telephony, business continuity/disaster recovery, and Software-as-a-Service (SaaS) environment are highly valued. Must be able to work in a dynamic customer support environment and deliver superior customer service. **Responsibilities: • Field incoming calls and emails from external customers • Resolve technical issues based on documented support procedures • Log and track incidents using support tools events • Identify opportunity to grow the customer relationship Experience/Requirements: • Two or more years experience with support of medium/large enterprise IT environment including Microsoft Exchange, Windows Server, and Active Directory • One or more years experience with phone-based customer support • Working knowledge of SMTP, DNS, wireless messaging (Blackberry BES), and Microsoft Outlook client/server interoperability. • Working knowledge of anti-virus and anti-spam filtering solutions. • Working knowledge of security issues surrounding network computing. • Experience with one of more of the following preferred: telephony, business continuity/disaster recovery, and Software-as-a-Service (SaaS). • Experience with IT Service Management framework (ITIL v3) preferred. • Organized and able to prioritize multiple tasks. • Excellent written and verbal communication skills. • Ability to work diplomatically and effectively with customers at all levels of the organization. **Education: • College degree or equivalent industry experience. • Microsoft Windows/Exchange certification a plus. Share this opportunity!!!! In case you know anyone who has consultants for similar Opening, Kindly ask them to send the updated profile to [EMAIL PROTECTED] Thanks and Regards Enoch James, Executive-consulting services, 732-414-9517 FAX: 732-653-0291. Promac Solution, [EMAIL PROTECTED], www.promacsolution.com --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "SAP BASIS" group. To post to this group, send email to SAP-BASIS@googlegroups.com To unsubscribe from this group, send email to [EMAIL PROTECTED] For more options, visit this group at http://groups.google.com/group/SAP-BASIS -~----------~----~----~----~------~----~------~--~---
