Hi,

 

Please check the below requirement and advise us the right consultant's
along with Rate, Availability, Contact Details, Current Location & Visa
Status.

 

Data Analyst With CRM Exp

 
Newtown Square, PA

 

Duration: EOY 

 

Rate $37 - 38/hr

 

Description:

We seek a Data / Business Analyst (BA) who will work in a team environment
focused on data management strategies and practices to impact information
quality within CRM. Candidate will represent the needs and requirements of
the CRM user community. Candidate will work with users to develop business
and system requirements with the development team to define system design
specifications.

Work Task Responsibilities:

*      Helps to ensure technology aligns with business needs, making sure
technology investments fit strategically and tactically.

*      Assist in the development and completeness of requests including
detailed business case development, value definition, cost assessment,
benefits, risk analysis and resourcing.

*      Analyze applications, needs, problems and requirements to improve
data quality
Perform gap analysis between existing systems/processes and future
systems/processes to determine scope and feasibility

*      Defines, gathers and documents requirements from which IT solutions
are needed.  Translates business requirements into detailed functional
(logical) specifications for development.

*      Document Workflow, operational process and provides business rules
expertise

*      Facilitate discussions related to data quality requirements,
anticipate future needs and opportunities and identify solutions.

*      Lead the definition of detailed business rules for validating and
transforming data and create layouts and specifications for end-user data
quality and monitoring reports

*      Assist with Entity Relationship Diagramming and meta data creation
and maintenance

*      Work with data analysts and subject matter experts to understand data
quality issues and drive the resolution of discrepancies.

*      Develops and maintains systems documentation, inclusive of but not
limited to: business process models, entity-relationship diagrams, flow
charts, data flow diagrams, use case, 'as is' and 'to be' models, system
narratives, design specifications, test cases, training manuals, and user
documentation.

*      Represents the business in change management for their business unit
request
Participate in QA process; identify test cases; explain complex processes;
aid in developing test plans.

*      Participate as extended resource on related approved projects,
assisting in managing scope and implementation of a solution.

*      Investigates and provides resolution to trouble tickets and helps to
estimate scope and impact of problem.

*      Ensure physical implementations satisfy all defined Business
Requirements and System Requirements

*      Determine when to escalate issues to management for resolution

Competencies / Requirements:

*      Bachelor's Degree

*      4+ years database design/development using SQL or PL/ SQL including
conceptual, logical, and physical data modeling and an understanding of core
database structures (i.e. keys, dimensional models, slowly changing
dimensions)

*      4+ years experience as a business/reporting analyst for CRM, data
warehousing and/or business intelligence projects

*      Demonstrated ability to model business requirements into both
relational and star-schema / snowflake data structures

*      Knowledge of data warehousing architectures, ETL tools (Ascential,
Informatica), ERD toolkits (ERwin) and business intelligence tools (i.e.
Business Objects)
Ability to perform detailed data analysis, i.e. determine the structure,
content, and quality of the data through examination of source systems and
data samples

*      Experience leading and facilitating requirements and analysis
meetings, including resolution of conflicts over data and business rule
definitions

*      Ability to work in a team based environment

*      Strong business process and system analysis knowledge.

*      Strong project and task management, and issue resolution experience.

*      Strong communication, coordination, meeting facilitation experience.

*      Strong system knowledge of SAP CRM

*      Self-starter, results driven, with a process improvement focus.

*      Demonstrated capability in process analysis and process improvement
techniques.

*      Exposure to business processes related to Information Quality
Management, including customer data governance, stewardship, and cleansing
methodologies.

*      Creativity in suggesting solutions.

 

 

Thanks & Regards,

Raj
 
TECHGENE SOLUTIONS, LLC
(A Minority Certified Company)
Email: ra...@techgene.com
Ph: 214-257-0837 extn: 36
www.techgene.com <http://www.techgene.com/> 
Yahoo IM: sra...@yahoo.com  
 
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Thank You.

 


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