I have a very urgent DIRECT CLIENT requirement for Desktop Support Specilaist in Des Moines, IA. Please Let Me Know If you have available candidate, please reply with their word resume, location, rate and contact number.
*Please send the resumes at alb...@cncconsulting.com* Job Title: Desktop Support Specilaist Location: Des Moines, IA Duration: 1 Year Direct Client Position In person Interview: Candidate must be able to: Handle difficult situations with clients and turn them into a win for the desktop support team work trouble tickets from system be a mentor to less experienced Desktop Staff, and be able to work tickets that they pass on solve issues desk side and through remote desktop answer how to questions and resolve issues related to applications, printers, connectivity setup and install new PC’s, maintain a positive outlook, be professional, and provide excellent customer service Greater detail outlined in the skills matrix. Some work may be required outside of M-F (7 to 5), not to exceed a 40 hour work week More than 4 years of relevant experience and preferred education of 2 year degree or equivalent technical study kill Required / Desired Amount of Experience Expertise Rating General desktop support either client side or remote Required 3 Years Desktop - Windows 7 Installation, Support, Patching and Troubleshooting Required 3 Years Desktop - Windows XP to Windows 7 Migration Required 3 Years Windows networking TCP/IP Configuration and troubleshooting Required 3 Years Ability to modify system registry (regedit) Required 3 Years Troubleshoot network printers Required 3 Years Support and Troubleshooting of Office 2007/2010, IE8, IE9 Required 3 Years Rebuilding Outlook Profiles Required 3 Years Thorough understanding of Active Directory - client side Required 3 Years Demonstrated experience providing support with remote tools Required 3 Years Install and troubleshoot 3rd party applications on the desktop Required 3 Years Experience with Hard Drive Encryption Highly desired A+ Certification Nice to have Please fill the below details: Desktop - Windows 7 Installation, Support, Patching and Troubleshooting Required - Desktop - Windows XP to Windows 7 Migration Required - Windows networking TCP/IP Configuration and troubleshooting Required - Ability to modify system registry (regedit) Required - Troubleshoot network printers Required - Support and Troubleshooting of Office 2007/2010, IE8, IE9 Required - Rebuilding Outlook Profiles Required - Thorough understanding of Active Directory - client side Required - Install and troubleshoot 3rd party applications on the desktop Required - Experience with Hard Drive Encryption Highly desired - This role is focused on actual desktop support and not help desk phone support. The ideal candidate must have hands on troubleshooting experience to cover anything on the desktop. The team will be primarily focused on three tasks: Desktop deployment Remote Support Desk side Support & Troubleshooting The resources will be assigned to a team to rotate every month or two to another team. Thanks, *Albert Smith* 201-546-3254 Phone alb...@cncconsulting.com -- You received this message because you are subscribed to the Google Groups "SAP BASIS" group. To unsubscribe from this group and stop receiving emails from it, send an email to sap-basis+unsubscr...@googlegroups.com. To post to this group, send email to sap-basis@googlegroups.com. Visit this group at http://groups.google.com/group/sap-basis. For more options, visit https://groups.google.com/groups/opt_out.
